CHICAGO, April 19 (Reuters) - U.S. airlines have enjoyed
a travel boom for the past three years, but until this past
quarter, big-spending corporate travelers had been largely
missing.
Those customers are now back in full force, boosting profits
for carriers in what is normally a weak quarter for results. The
U.S. airlines that have so far released results - including
Delta, United and Alaska Air ( ALK ) - all
reported a sharp rebound in flying for business purposes.
On Thursday, Alaska Air ( ALK ) said increased spending by
technology companies like Amazon.com ( AMZN ) and Microsoft ( MSFT )
in the March quarter increased revenue from corporate
travel to pre-pandemic levels. For most of the last year, the
carrier's business bookings were stuck around 75% of the 2019
levels.
The corporate travel increase helped the Seattle-based
carrier post a strong performance in the March quarter,
traditionally its weakest period of the year.
In an interview, Alaska's chief financial officer, Shane
Tackett, said demand would keep growing, as spending by
technology companies has not fully recovered.
"Technology companies on the West Coast are the most
valuable companies in the world," he said. "They are going to
travel to see their customers and to sell software."
Similarly, United said it recorded some of the biggest
corporate bookings in its history this year, thanks to demand
from professional services, tech and industrial companies.
Business trips generated as much as half of passenger
revenue at U.S. airlines before the global health crisis,
according to industry group Airlines for America.
But the sluggish recovery forced carriers dependent on
business traffic to rework their network and chase vacationers.
Pricing power fell due to excess industry capacity in key
leisure markets.
United shifted more seats to markets like Florida and Las
Vegas in the first quarter following losses in the same quarter
last year, while American Airlines ( AAL ) reset the terms of
its contract with big corporate customers.
While the pickup in business travel is largely linked to
people returning to offices, airline executives say corporate
clients are loosening their purse strings due to the improved
economic outlook.
Delta last week said 90% of its corporate customers are
planning to either maintain or increase travel volumes in the
current quarter. The Atlanta-based airline, which saw a
double-digit year-on-year increase in corporate sales in the
first quarter, expects to deliver record corporate revenue in
the second half of this year.
Alaska raised its 2024 earnings forecast as it expects
profit from business travelers to offset higher fuel costs.
United's chief financial officer, Michael Leskinen, on
Wednesday said the recovery in business traffic was "wind in our
sails," saying that while current trends were strong, "the
future is even brighter."