10:48 AM EDT, 10/16/2025 (MT Newswires) -- CIBC (CM.TO) Thursday said it has launched its Real-Time Experience (CIBC CRTeX), an AI-enabled client engagement engine, which combines client preferences with near real-time decision-making to deliver personalized solutions to clients.

"Client engagement and loyalty are increasingly shaped by data-driven personalization," said Mike Clabby, who heads CIBC's digital platforms and client engagement division.

"CIBC CRTeX will leverage advanced AI and digital capabilities to deliver near real-time insights to help clients get more value, save time, and help them achieve their ambitions."

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