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Citi launches AI tools for Hong Kong employees
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Citi launches AI tools for Hong Kong employees
May 26, 2025 12:12 PM

May 22 (Reuters) - Citigroup ( C/PN ) has launched Citi AI,

a suite of artificial intelligence (AI) tools for its employees

in Hong Kong, the bank said on Thursday.

The tools support internal operations including information

retrieval from Citi's policy library, document summarisation and

creation of electronic communications drafts among others, it

said in a statement.

"These initiatives are in line with Hong Kong Monetary

Authority's commitment to promoting responsible adoption of AI

across the banking industry," Aveline San, Citi Hong Kong and

Macau's CEO and head of banking, said.

Citi AI is currently available to about 150,000 employees

across 11 countries such as the United States, India and

Singapore.

The company plans to roll out the tools in more markets this

year.

Last week, Reuters reported that Citi is cutting up to 200

information technology contractor roles in China as the bank

looks to hire its own staff globally for such operations to

improve risk management and data governance.

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