NEW YORK, June 5 (Reuters) - A former Meta
engineer on Tuesday accused the company of bias in its handling
of content related to the war in Gaza, claiming in a lawsuit
that Meta fired him for trying to help fix bugs causing the
suppression of Palestinian Instagram posts.
Ferras Hamad, a Palestinian-American engineer who had been
on Meta's machine learning team since 2021, sued the social
media giant in a California state court for discrimination,
wrongful termination and other wrongdoing over his February
dismissal.
In the complaint, Hamad accused Meta of a pattern of bias
against Palestinians, saying the company deleted internal
employee communications that mentioned the deaths of their
relatives in Gaza and conducted investigations into their use of
the Palestinian flag emoji.
The company launched no such investigations for employees
posting Israeli or Ukrainian flag emojis in similar contexts,
according to the lawsuit.
Meta spokesperson Andy Stone said Hamad was dismissed for
violating the company's "data access policies," which set limits
on what employees can do with different types of data.
Hamad's claims reflect long-standing criticisms by human
rights groups over Meta's performance moderating the content
posted to its platforms about Israel and the Palestinian
territories, including in an external investigation the company
commissioned in 2021.
Conflict erupted in Gaza after Hamas militants attacked
inside Israel on Oct. 7, killing 1,200 people and taking over
250 people hostage according to Israeli tallies. Israel in
response launched an offensive in Gaza that has killed more then
36,000 people, according to Gaza health officials, and triggered
a humanitarian crisis.
Since the outbreak of war last year, the company has faced
accusations that it was suppressing expressions of support for
Palestinians living amid the war.
Nearly 200 Meta employees raised similar concerns in an open
letter to Chief Executive Mark Zuckerberg and other leaders
earlier this year.
Hamad said his firing appeared to stem from an incident in
December involving an emergency procedure designed to
troubleshoot severe problems with the company's platforms, known
within Meta as a SEV or "site event".
He had noted procedural irregularities in the handling of an
SEV related to restrictions on content posted by Palestinian
Instagram personalities that prevented the posts from appearing
in searches and feeds, the complaint said.
In one case, the complaint alleged, he found that a short
video posted by Palestinian photojournalist Motaz Azaiza had
been misclassified as pornographic even though it showed a
destroyed building in Gaza.
Hamad said he received conflicting guidance from other
employees about the status of the SEV and whether he was
authorized to help resolve it, though he had worked on similarly
sensitive SEVs before, including ones related to Israel, Gaza
and Ukraine. His manager later confirmed in writing that the SEV
was part of his job function, he said.
The next month, after a Meta representative told him he was
the subject of an investigation, Hamad filed an internal
discrimination complaint and days later was fired, he said.
Hamad said Meta told him he was fired for violating a policy
barring employees from working on issues with accounts of people
they know personally, referring to Azaiza, the photojouralist.
Hamad said he had no personal connection to Azaiza.
Meta declined to comment on what its data access policies
specifically prohibit as well as Hamad's claims about the
grounds for his firing.