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New survey says 89% buyers look for good camera while buying smartphone
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New survey says 89% buyers look for good camera while buying smartphone
Mar 11, 2019 9:35 AM

Eighty-nine percent buyers consider the camera as the top specification while buying a smartphone, followed by battery life (87 percent), RAM (79 percent) and internal memory (72 percent), a new report by CyberMedia Research (CMR) said on Monday.

Buyers prefer experimentation over "brand pull" when its comes to smartphones as they become increasingly brand-agnostic, said CMR's Mobile Industry Consumer Insight (MICI) survey.

The survey said their preferences are being driven by factors such as overall product quality (92 per cent), product performance (90 per cent), product aesthetics (82 per cent) and reliable after-sales service, with faa st turnaround time (76 per cent).

"In a hyper-competitive market, marked by the smartphone sea of sameness, brands that invest in ensuring product quality and other softer aspects, win big.

"Indian consumers, especially post-millennials and Gen-Z are very demanding. For them, product design, quality, and overall value for money are of critical importance," said Narinder Kumar, lead analyst-IIG, CMR, in a statement.

The survey was conducted across the top eight Indian cities in February 2019 and covered teens and youth between the age group of 15 to 30 from various backgrounds and income levels.

While Samsung, with its vast retail network, scored big on after-sales service, 89 percent respondents were found to be most loyal to OPPO, followed by Xiaomi and Realme.

"The CMR MICI survey results affirm the importance and passion that consumers invest in and associate with their smartphones. While bigger smartphone brands continue to hold onto their pockets of strength, it is interesting to see Realme outperform the competition," said Satya Mohanty, head-user research practice, CMR.

First Published:Mar 11, 2019 5:35 PM IST

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