June 25 (Reuters) - More than 40% of agentic artificial
intelligence projects will be canceled by the end of 2027 due to
escalating costs and unclear business value, according to a
report by Gartner ( IT ).
WHY IT'S IMPORTANT
Tech giants such as Salesforce ( CRM ) and Oracle
have embraced AI agents, systems that can autonomously complete
goals and take action, pouring billions into the technology in
the hopes of boosting margins and optimizing costs.
Many vendors are engaging in "agent washing" - the
rebranding of products such as AI assistants and chatbots
without significant agentic capabilities, Gartner ( IT ) says,
estimating that only about 130 of the thousands of agentic AI
vendors are real.
KEY QUOTES
"Most agentic AI projects right now are early stage
experiments or proofs of concept that are mostly driven by hype
and are often misapplied," said Anushree Verma, Senior Director
Analyst at Gartner ( IT ).
"Most agentic AI propositions lack significant value or
return on investment, as current models do not have the maturity
and agency to autonomously achieve complex business goals or
follow nuanced instructions over time," Verma said.
BY THE NUMBERS
Gartner ( IT ) predicts at least 15% of day-to-day work decisions
will be made autonomously through agentic AI by 2028, up from 0%
in 2024.
Additionally, 33% of enterprise software applications will
include agentic AI by 2028, up from less than 1% in 2024.