April 11 (Reuters) - The U.S. Equal Employment
Opportunity Commission has told a federal judge that human
resources software firm Workday must face a proposed class
action alleging that it violated federal anti-bias laws by using
artificial intelligence-powered software to screen out job
applicants for other employers for discriminatory reasons.
The commission in an amicus brief filed Wednesday in San
Francisco federal court argued that Workday may qualify as an
"employment agency" subject to Title VII of the Civil Rights Act
of 1964 and other laws because its software determines whether
many applicants are ever considered for jobs at all.
The brief came in a novel lawsuit filed last year by Derek
Mobley, who claims he has been turned down for more than 100
jobs he applied for using Workday's platform because he is
Black, over 40, and has anxiety and depression.
The EEOC in its brief urged a federal judge to reject
Workday's pending motion to dismiss the case on grounds that it
is not an employer or employment agency under Title VII and laws
banning discrimination based on disability and age.
"Mobley has plausibly alleged that Workday's algorithmic
tools perform precisely the same screening and referral
functions as traditional employment agencies - albeit by more
sophisticated means," EEOC lawyers wrote in the brief.
The commission did not take a position on the merits of
Mobley's claims.
In a statement, a Workday spokesperson said the lawsuit
lacks merit and pushed back against the claim that the company
is comparable to a staffing agency, saying Workday designs
products that can be configured by individual customers.
"We do not have oversight or control of our customers' job
application processes, and likewise, our customers do not
delegate control to us in regards to their hiring processes,"
the spokesperson said.
U.S. District Judge Rita Lin is scheduled to hold a hearing
on May 7 on Workday's motion to dismiss.
Lin dismissed the original complaint in January, saying it
lacked specifics about how Workday procures employees for other
companies, which is required to show that the company is an
"employment agency" covered by Title VII. The judge gave Mobley
a chance to file an amended complaint fleshing out the claims.
He did so in February, saying that by using Workday's
platform, employers are essentially handing over their authority
to make hiring decisions to the company.
Mobley says he was directed to a Workday website to apply
for jobs with Hewlett Packard, Comcast, Duke Energy, Equifax and
Experian, among other companies. He was rejected each time,
often within hours of applying, even though he met or exceeded
the requirements for the positions, according to the complaint.
Mobley is seeking to represent classes that could include
tens of thousands of people, according to the complaint. The
lawsuit seeks unspecified compensatory and punitive damages.
Numerous surveys have found that roughly 80% of U.S.
employers, and virtually all Fortune 500 companies, use AI in
the hiring process. That includes using software made by Workday
and other firms that can review large numbers of job
applications and screen out applicants for a variety of reasons.
Government agencies and worker advocates have expressed
concerns that AI tools can discriminate against job applicants
when they are built using data that reflects existing biases.
The EEOC has warned employers that they can be held legally
liable if they fail to prevent screening software from having a
discriminatory impact.
But there has been little litigation thus far over
employers' use of the tools, which experts have said could be
due to many job applicants not knowing when employers use AI
software and the complexities of suing over cutting-edge
technology.
The case is Mobley v. Workday Inc ( WDAY ), U.S. District Court for
the Northern District of California, No. 3:23-cv-00770.
For Mobley: Lee Winston and Roderick Cooks of Winston Cooks
For Workday: Julie Totten of Orrick, Herrington & Sutcliffe
Read more:
Tutoring firm settles US agency's first bias lawsuit
involving AI software
Workday accused of facilitating widespread bias in novel AI
lawsuit
(Reporting by Daniel Wiessner in Albany, New York)