Sept 5 (Reuters) - Massachusetts' top state court on
Thursday said franchisees who operate 7-Eleven
convenience stores are not the company's employees under state
wage law, a ruling that business groups said was necessary to
preserve the franchise model.
The Massachusetts Supreme Judicial Court in a unanimous
decision said that 7-Eleven franchisees do not "perform any
service" for the company, the key factor in determining who
qualifies as an employee under state law.
"The franchisees have chosen to operate their independent
businesses using the 7-Eleven business format franchise, to pay
7-Eleven for that use, and to abide by conditions that maintain
the integrity of the 7-Eleven brand," Justice Dalila Wendlandt
wrote for the court. "These circumstances do not indicate that
the plaintiffs are, in fact, employees of 7-Eleven."
The ruling answered a certified question from the
Boston-based 1st U.S. Circuit Court of Appeals, which is
considering whether to revive a 2017 proposed class action
claiming 7-Eleven owes franchisees in Massachusetts the minimum
wage and other legal protections afforded to employees.
7-Eleven did not immediately respond to a request for
comment.
Shannon Liss-Riordan, who represents the plaintiffs, said
she was disappointed with the ruling.
"My hope is that this decision does not allow unscrupulous
employers to adopt a 'franchise' label so as to exploit their
workers, as we have unfortunately seen happen in a number of
industries," Liss-Riordan said in an email.
In addition to the minimum wage, employees must be paid
overtime and reimbursed for work-related expenses, among other
costly legal requirements. Business groups say treating
franchisees as employees would devastate franchise businesses
and limit opportunities for small business owners.
7-Eleven was backed by major business groups, including the
U.S. Chamber of Commerce, the country's largest business lobby,
which said in an amicus brief last year that a ruling for the
plaintiffs would upend franchising in Massachusetts and cause
harm to workers and the broader economy.
The plaintiffs claim they are essentially glorified store
managers and should be considered 7-Eleven's employees under
state law because of the degree of control the company exercises
over them, including requirements that stores remain open 24
hours a day and carry specific products.
U.S. District Judge Nathaniel Gorton in Boston dismissed the
case in 2020, agreeing with 7-Eleven that a state worker
classification law did not apply to franchisors at all because
they are governed by a U.S. Federal Trade Commission rule
regulating franchise relationships.
The plaintiffs appealed that ruling and the 1st Circuit
asked the Massachusetts Supreme Judicial Court to decide the
novel issue. The court in 2022 sided with the plaintiffs, saying
state law did not conflict with the FTC rule, which led the 1st
Circuit to revive the case.
Gorton tossed out the lawsuit again later that year, finding
that 7-Eleven franchisees do not "perform any service" for the
company, but rather provide a service to their customers, and so
could not be considered its employees under state law.
The Massachusetts Supreme Judicial Court on Thursday agreed.
The state worker classification law was designed to ensure that
workers are not improperly deemed independent contractors, and
not to turn independent business owners into employees,
Wendlandt wrote.
The court sent the case back to the 1st Circuit to apply the
ruling.
The case is Patel v. 7-Eleven Inc, Massachusetts Supreme
Judicial Court, No. SJC-13485.
For the plaintiffs: Shannon Liss-Riordan of Lichten &
Liss-Riordan
For 7-Eleven: Norman Leon of DLA Piper
Read more:
In 7-Eleven case, Mass. top court says franchisees can be
employees
Mass. judges hesitant to apply employment laws to 7-Eleven
franchisees
Question of whether 7-Eleven franchise operators are
employees sent back to Mass. top court