BRUSSELS, June 4 (Reuters) - Microsoft ( MSFT ) is
shifting its responsibilities for children's personal data onto
schools who are not equipped to cope, advocacy group NOYB
alleges in one of two complaints filed to Austria's privacy
watchdog.
The complaints against Microsoft's ( MSFT ) online education software
are the latest grievances levelled against the U.S. tech giant
by rivals and campaigners.
Online educational programmes gained in popularity during
the COVID-19 pandemic as schools switched to remote teaching and
students became online learners.
NOYB's (None of your business) gripes centre on Microsoft's ( MSFT )
365 Education suite of software programmes for students that
include Word, Excel, Microsoft Teams, PowerPoint and Outlook.
In its first complaint, the advocacy group alleges Microsoft ( MSFT )
shifts its responsibility as a data controller required to
process users' personal data under EU privacy rules known as the
General Data Protection Regulation (GDPR) to schools, which do
not hold the necessary data.
"Under the current system that Microsoft ( MSFT ) is imposing on
schools, your school would have to audit Microsoft ( MSFT ) or give them
instructions on how to process pupils' data. Everyone knows that
such contractual arrangements are out of touch with reality,"
NOYB lawyer Maartje de Graaf said in a statement.
"This is nothing more but an attempt to shift the
responsibility for children's data as far away from Microsoft ( MSFT ) as
possible," she said.
Microsoft ( MSFT ) said it was happy to answer any questions from
data protection agencies regarding NOYB's complaints.
"M365 for Education complies with GDPR and other applicable
privacy laws and we thoroughly protect the privacy of our young
users," a Microsoft ( MSFT ) spokesperson said.
The second NOYB complaint focuses on cookies installed in
Microsoft's ( MSFT ) 365 Education. Advertisers use cookies to track
consumers.
"Our analysis of the data flows is very worrying. Microsoft ( MSFT )
365 Education appears to track users regardless of their age.
This practice is likely to affect hundreds of thousands of
pupils and students in the EU and EEA (European Economic Area),"
said NOYB lawyer Felix Mikolasch.
NOYB urged the Austrian Data Protection Authority to
investigate its complaints and fine Microsoft ( MSFT ).