LONDON, Aug 1 (Reuters) - Global financing for insurance
technology (insurtech) firms rose 40% to $1.27 billion in the
second quarter from the previous three months, helped by money
going into AI-focused businesses, reinsurance broker Gallagher
Re said on Thursday.
The use of artificial intelligence in insurance presents
challenges, however, because of the risks of so-called
"deepfakes" in fraudulent claims and of the exclusion of
potential customers by AI models, Gallagher Re said in a report.
Global insurtech funding reached a peak of $16 billion in
2021, but funding has cooled since then as valuations shrank.
Companies are nonetheless betting on AI to help them
automate tasks and cut costs, though there are fears it could
lead to dramatic job losses.
Around 33% of total insurance tech funding in the second
quarter went into AI-focused insurtechs, according to the report
from Gallagher Re, a unit of Arthur J Gallagher ( AJG ). AI was
valuable in insurance pricing and underwriting, but "where
underwriting has been entirely delegated to AI, success has been
limited", the report said.
"It is becoming clearer that removing the human entirely is
a mistake."
AI-enabled risk assessments could drive a shift to
individualised pricing, which could benefit some customers but
leave others uninsurable, the report said.
The use of AI to create deepfakes, or convincing images and
videos, could be used in insurance fraud, the report added.
"Any ability to obscure the truth and make it look very,
very real is a problem," Andrew Johnston, global head of
insurtech at Gallagher Re, told Reuters.
However, AI is useful in analysing large volumes of data and
speeding up administrative tasks, the report said. AI could also
find a way to solve its own problems, for instance in detecting
deepfakes.