June 27 (Reuters) - Artificial Intelligence chatbot
startup Character.AI said on Thursday it has launched a calls
feature that allows users to have voice conversations with their
AI characters, ratcheting up efforts to compete with rivals
including OpenAI.
AI-boom has prompted startups to release new features to
their chatbots as competitors such as Microsoft ( MSFT )-backed
OpenAI, Google and Amazon.com ( AMZN )-backed
Anthropic are looking to gain market share by engaging new
users.
The availability of free two-way voice calls on
Character.AI's app has come following OpenAI's announcement on
Tuesday that the ChatGPT maker's rollout of the advanced voice
mode of its latest model GPT-4o is delayed by one month.
Character.AI, co-founded by Noam Shazeer, who helped invent
"transformer" AI architecture while at Google that underpins
systems like Gemini and ChatGPT, enables users to create
customized AI companions with specific personalities and values.
The Menlo Park, California-based startup said the new calls
feature prompted more than 20 million calls from over 3 million
unique users in its early rollout, suggesting a strong
engagement.
Character.AI launched Character Voice, a suite of features
that allows users to hear characters speaking to them in
one-on-one chats, for all users in March.
Alphabet's Google was in talks to invest hundreds of
millions of dollars in Character.AI last year, two sources
briefed on the matter had told Reuters.