SAN FRANCISCO, Jan 28 (Reuters) - - Artificial
intelligence data startup Turing, one of a growing number of
companies that provide human trainers to AI labs, said Tuesday
its revenue tripled to $300 million last year as it reached
profitability.
Palo Alto-based Turing, which says OpenAI, Google, Anthropic
and Meta are its clients, was last valued at $1.1 billion in
2021.
As AI models have become more sophisticated, it has in turn
increased demand for human trainers with specialized knowledge,
boosting the valuation of startups like Turing competitor Scale
AI, which was valued at $14 billion last year.
Based on what the AI companies want their models to get
better at, AI data companies find workers with relevant
expertise for those projects, reducing the burden of managing
hundreds of trainers by the AI companies.
Turing says it has access to over 4 million human experts
such as software developers or scientists with doctorate
degrees, who it can contract to label data for AI models.
The costs aren't cheap: one complex annotation can cost
hundreds of dollars, Turing said, and advanced AI models can
require millions of annotations. For example, Meta used over 10
million human annotations when training the Llama 3 models, Meta
executive Joe Spisak said last year.
As AI labs hit the "data wall," a term for when model
performance plateaus due to lack of more internet training data,
the labs will increasingly rely on human data companies to make
their AI models smarter, Turing CEO Jonathan Siddharth told
Reuters.
"Companies like Turing are helping the scaling laws keep
going to make up for the data deficit that we have," he said.