financetom
Business
financetom
/
Business
/
Air travel hit by global cyber outage
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Air travel hit by global cyber outage
Jul 19, 2024 2:33 AM

EDINBURGH/LONDON/SEOUL, July 19 (Reuters) - Air

passengers around the world faced delays, cancellations and

problems checking in as airports and airlines were caught up in

a massive IT outage that also affected industries ranging from

banks to media companies.

In Edinburgh, a Reuters witness said boarding pass scanners

carried a "server offline message", with the airport saying

passengers shouldn't travel to the airport without checking

their flight status online first.

Elsewhere, airports and airlines advised customers to arrive

earlier than normal for flights. Analysts said the outage was

likely tied to a glitch in Microsoft ( MSFT ) software used globally.

Microsoft ( MSFT ) said users might be unable to access

various Office 365 apps and services due to a "configuration

change in a portion of our Azure-backed workloads".

Hong Kong International Airport said a Microsoft ( MSFT ) outage was

affecting several airlines and it had switched to manual

check-in, but flight operations had not been affected.

Singapore's Changi airport also said check-ins were being

handled manually.

According to an alert sent by Crowdstrike to its clients and

reviewed by Reuters, the company's "Falcon Sensor" software is

causing Microsoft Windows to crash and display a blue screen,

known informally as the "Blue Screen of Death".

The alert, sent at 0530 GMT on Friday, also shared a manual

workaround to rectify the issue. A Crowdstrike spokesperson did

not respond to emails or calls requesting comment.

The aviation sector is hit particularly hard due to its

sensitivity to timings. Airlines rely on a closely coordinated

schedule often run by air traffic control. Just one delay of a

few minutes can throw off a flight schedule for take-offs and

landings for an airport and airline for the rest of the day.

Airlines across the United States, Asia and Europe,

including major carriers such as Ryanair, Delta and Air

India, said they had either faced delays or disruption.

Several U.S. carriers including American Airlines ( AAL ),

United Airlines and Delta Airlines issued ground stops

for all their flights early on Friday due to communication

problems, according to the U.S. Federal Aviation Administration.

In Europe, Schiphol airport, Berlin airport, London Gatwick,

Edinburgh airport and others said they were impacted by the

outage.

"We expect longer waiting times and some flight

cancellations. Not all airports in Europe were impacted as the

issue is linked with a specific OS, Microsoft Azure," said Agata

Lyznik, a spokesperson for airports group ACI Europe.

Some airlines said they were already back online, with

Spanish carrier Iberia saying it had managed to avoid flight

cancellations.

"From 9:25 a.m. onwards the electronic check-in counters and

online check-ins were reactivated. There have been some delays,"

a spokesperson said.

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
US Mountain Valley passes test after fixing leak in WV-VA natgas pipe
US Mountain Valley passes test after fixing leak in WV-VA natgas pipe
May 10, 2024
May 10 (Reuters) - U.S. natural gas pipeline venture Mountain Valley Pipeline said on Friday it repaired a segment of pipe that failed a water test earlier in the month and will continue to prepare the long-delayed West Virginia-Virginia pipe for service. The venture was on track to complete the $7.85 billion project by the end of May, U.S. energy...
McDonald's Ready To Launch $5 Meal Deal: Everything You Need To Know
McDonald's Ready To Launch $5 Meal Deal: Everything You Need To Know
May 10, 2024
Fast food giant McDonald’s Corp. appears to be preparing the launch of a $5 meal deal as a value proposition to cash-squeezed customers despite its recent price increases. What Happened: McDonald’s shares rose on Friday following a report from Bloomberg signaling the company was eying a launch of a $5 meal deal, citing an anonymous source. The deal may include...
What's Going On With AMC Stock?
What's Going On With AMC Stock?
May 10, 2024
AMC Entertainment Holdings Inc ( AMC ) shares are trading lower by 4.3% to $2.93 during Friday’s session. The company on Wednesday reported first-quarter financial results. AMC Entertainment’s first-quarter revenue hit $951.4 million, narrowly down year-over-year but surpassing expectations. Despite a loss of 78 cents per share, slightly better than forecasted, CEO Adam Aron noted AMC’s outperformance in revenue, adjusted...
Sector Update: Consumer
Sector Update: Consumer
May 10, 2024
03:20 PM EDT, 05/10/2024 (MT Newswires) -- Consumer stocks were mixed late Friday afternoon, with the Consumer Staples Select Sector SPDR Fund (XLP) adding 0.5% and the Consumer Discretionary Select Sector SPDR Fund (XLY) shedding 0.5%. In corporate news, Sweetgreen ( SG ) shares surged 34% after the restaurant chain reported stronger-than-expected Q1 revenue late Thursday underpinned by comparable sales...
Copyright 2023-2025 - www.financetom.com All Rights Reserved