Oct 23 (Reuters) - U.S. carrier Alaska Airlines
said it had grounded its flights at all airports on Thursday
evening due to an unspecified technology outage affecting its
operations.
The ground stop also applies to Alaska Airlines' subsidiary
Horizon Air ( ALK ), a Federal Aviation Administration advisory showed.
The ground stop was requested for a period of more than two
hours, according to the advisory.
The airline also briefly grounded all of its flights in July for
about three hours due to an IT outage.
"Alaska Airlines is experiencing an IT outage affecting
operations. A temporary ground stop is in place. We apologize
for the inconvenience," Alaska Airlines said in a statement
issued on social media.
The airline was also responding on social media to customers
who were posting concerns and complaints online.
"Unfortunately, we are experiencing an error on our system,
but our IT team is working to get this resolved as soon as
possible," it said, in response to an X user who asked if the
airline's app was also having issues.
It issued a similar response to a user who asked about
booking problems on the airline's website.