Oct 17 (Reuters) - One of Amazon's ( AMZN ) top
executives defended the new, controversial 5-day-per-week
in-office policy on Thursday, saying those who do not support it
can leave for another company.
Speaking at an all-hands meeting for AWS, unit CEO Matt
Garman said nine out of 10 workers he has spoken with support
the new policy, which takes effect in January, according to a
transcript reviewed by Reuters.
Those who do not wish to work for Amazon ( AMZN ) in-office five days
per week can quit, he suggested.
"If there are people who just don't work well in that
environment and don't want to, that's okay, there are other
companies around," said Garman.
"By the way, I don't mean that in a bad way," he said,
adding "we want to be in an environment where we're working
together."
"When we want to really, really innovate on interesting
products, I have not seen an ability for us to do that when
we're not in-person," said Garman.
The policy has upset many of Amazon's ( AMZN ) employees who say it
wastes time with additional commuting and the benefits of
working from the office are not supported by independent data.
Amazon ( AMZN ) has been enforcing a three-day in-office policy, but
CEO Andy Jassy said last month the retailer would move to five
days to "invent, collaborate and be connected."
Some employees who had not been previously compliant were
told they were "voluntarily resigning" and were locked out of
company systems.
Amazon ( AMZN ), the world's second-largest private employer behind
Walmart, has taken a harder line on returning to office than
many of its technology peers such as Google, Meta and Microsoft
who have two- to three-day in-office policies.
"I'm actually quite excited about this change," said Garman.
"I know not everyone is," he said, noting it's too hard to
accomplish the company's goals with only the mandatory current
three days of in-office work.
Garman said under the three-day policy, "we didn't really
accomplish anything, like we didn't get to work together and
learn from each other," because people may be in offices on
different days.
In particular, Garman said the company's leadership
principles, which dictate how Amazon ( AMZN ) ought to operate, were
difficult to follow with just a three-day-per-week requirement.
"You can't internalize them by reading them on the website,
you really have to experience them day-to-day," he said.
One, "disagree and commit" -- which is understood to mean
that employees can express grievances but then should dive into
a project as outlined by leaders -- is not ideal for remote
work, Garman said.
"I don't know if you guys have tried to disagree via a Chime
call," he said, referring to the company's internal messaging
and calling function. "It's very hard."