Oct 31 (Reuters) - E-commerce giant Amazon.com ( AMZN ) has asked
a U.S. judge to throw out a multibillion-dollar consumer lawsuit
that claims the tech company's cloud-based voice service Alexa
illegally collected and recorded private conversations without
consent.
Amazon ( AMZN ) said in a federal court filing on Wednesday in
Seattle that the consumers had failed after years of litigation
to show it engaged in unfair or deceptive practices.
Amazon ( AMZN ) asked U.S. District Judge Robert Lasnik to rule for
the company on the merits of the plaintiffs' claims, which would
end the case before a trial.
"Plaintiffs' Alexa recordings in fact contain none of the
private, salacious, or personal details they claimed in their
complaint," Amazon ( AMZN ) told the court. The filing said the consumers
"either knew or reasonably should have known how Alexa worked."
Amazon ( AMZN ) and the plaintiffs' lawyers did not immediately
respond to requests for comment on Thursday.
The lawsuit, filed in 2021, claimed Amazon ( AMZN ) violated state
wiretap laws through its collection and storage of data from its
Alexa voice-assistant software.
Amazon ( AMZN ) launched Alexa in 2014 as a virtual assistant that
responds to a command prompt, or "wake" word, such as "hi,
Alexa."
The consumers alleged Amazon ( AMZN ) developed Alexa "to illegally
and surreptitiously intercept billions of private conversations"
that extended beyond commands aimed at Alexa.
Amazon ( AMZN ) countered that its Alexa-enabled devices "monitor
only for an acoustic pattern that matches the wake-word, and
they do not activate until that pattern is detected."
Amazon ( AMZN ) said there was no evidence that Alexa "ever captured
any plaintiff's 'conversation' or other communication." It said
it built Alexa with safeguards to prevent "accidental"
activations.
Only a "tiny fraction" of Alexa recordings "undergo
anonymized human review as part of Amazon's ( AMZN ) machine learning
processes," Wednesday's filing said. Amazon ( AMZN ) denied that
concealed the role of human review from Alexa users.
The plaintiffs have asked Lasnik to approve two classes of
consumers in the case made up of millions of individuals. They
are seeking billions of dollars in damages.
The plaintiffs also want a court order restricting Amazon's ( AMZN )
use of secret records and requiring it to destroy any related
data.
The case is Kaeli Garner v. Amazon.com ( AMZN ), U.S. District Court,
Western District of Washington, No. 2:21-cv-00750-RSL.
For plaintiffs: Michael Canty of Labaton Keller Sucharow and
Paul Geller of Robbins Geller Rudman & Dowd
For Amazon ( AMZN ): Jedediah Wakefield and Brian Buckley of Fenwick
& West
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