Feb 26 (Reuters) - Amazon ( AMZN ) on Wednesday is set
to host an event showcasing new capabilities for Alexa that will
bring the service into the age of generative artificial
intelligence, more than a decade after it ushered in a wave of
investment in voice assistants.
The firm has been short on details beyond confirming an
event it is hosting with its head of devices in New York is
Alexa-focused. However, people familiar with the matter told
Reuters the event will see the unveiling of a secret project
known internally as "Banyan" aimed at making Alexa more
conversational.
The effort carries significant weight at Amazon ( AMZN ), which has
plowed billions of dollars into Alexa since its launch in 2014
in the hope of putting the service into a range of devices and
ultimately driving sales on its main e-commerce website.
Alexa is voice-controlled software installed in products
such as smart speakers that can provide answers to user
questions, play music, set timers and serve as a hub for home
automation, by linking internet-connected devices so that, for
instance, a light can be turned on with just voice prompts.
The new Alexa AI service will be able to respond to multiple
prompts in sequence and, company executives have said, even act
as an "agent" by taking actions for users without their direct
involvement. That contrasts with the current iteration which
generally handles only a single request at a time.
Executives have debated charging as much as $10 per month
for the new service, people have told Reuters, to recoup some of
the investment sunk into the money-losing business.
At least initially, Amazon ( AMZN ) will also continue to offer what
it is now calling "Classic Alexa," the version broadly available
today for free, as it rolls out the new service to a limited
group of consumers in the coming weeks and months.
Amazon ( AMZN ) has said there are some 500 million Alexa-capable
devices in consumer hands already, meaning the revamp is at once
a huge money-making opportunity for the Seattle retailer - and a
big financial risk if it does not live up to expectations.
The company earlier this month sent reporters invites to an
event to be held later today at a space in New York's Tribeca
neighborhood.