By Nqobile Dludla
CAPE TOWN, Jan 16 (Reuters) - U.S. e-commerce giant
Amazon.com ( AMZN ) opened on Thursday a walk-in centre in South
Africa that it says will help its independent sellers attract
more customers and expand their businesses, while it also seeks
to gain market share.
For Amazon ( AMZN ) - which is striving to catch up with
market-leader Takealot, owned by Naspers - the centre
can increase its product range, increasing potential revenue.
"The biggest thing is product breadth for our customers. We
just want to have loads of products that people can buy," Robert
Koen, Managing Director of Amazon Sub-Saharan Africa told
Reuters after the launch event.
More than 60% of sales in Amazon's ( AMZN ) stores globally are from
independent sellers - most of which are small- and medium-sized
businesses.
Located at Amazon's ( AMZN ) head office in Cape Town, the centre
offers local sellers a range of services, such as on-the-spot
registration to sell on Amazon.co.za, training, product imaging
and cataloguing assistance, and shipping and logistics support.
The Seattle retailer launched in South Africa last year May,
its first Sub-saharan African country.
Speaking on performance during the holiday season, Koen
said: "I think Q4 (fourth quarter) was actually very
encouraging. We exceeded all the goals that we set for
ourselves."
He added first-time shoppers were returning to its online
store and had given good feedback on the speed of delivery.