financetom
Business
financetom
/
Business
/
Amazon reinstates binding arbitration, bars class-action lawsuits
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Amazon reinstates binding arbitration, bars class-action lawsuits
Aug 14, 2026 3:54 PM

Aug 14 (Reuters) - Amazon ( AMZN ) on Friday reinstated

binding arbitration for its U.S. customers while also barring

them from seeking class-action lawsuits, making it more

difficult for users to address grievances in court.

In emails on Friday, Amazon ( AMZN ) said the changes are effective

immediately and customers agree to the terms by continuing to

use the company's services. Often, companies alert customers to

upcoming changes to their terms of service weeks in advance.

Previously, Amazon ( AMZN ) said customers should pursue legal claims

in court in Washington state, where Amazon ( AMZN ) is based. Five years

ago, Amazon ( AMZN ) revoked binding arbitration after facing tens of

thousands of costly individual cases.

"We determined that reinstating the arbitration clause will

offer customers a fast, cost-effective way to resolve disputes

while still giving them the option of going to small claims

court," a spokesperson said in a statement.

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
Activist investor Jana Partners takes stake in Cooper Companies, sources say
Activist investor Jana Partners takes stake in Cooper Companies, sources say
Oct 19, 2025
Oct 19 (Reuters) - Activist investor Jana Partners has built a stake in medical device maker Cooper Companies ( COO ) and plans to push for strategic alternatives, two sources familiar with the matter said on Sunday. Jana, one of the industry's most prominent corporate agitators, also plans to push Cooper to improve capital allocation that could boost returns, the...
Trump vows to keep 'massive' tariffs on India until Russian oil imports cease
Trump vows to keep 'massive' tariffs on India until Russian oil imports cease
Oct 19, 2025
ABOARD AIR FORCE ONE (Reuters) -U.S. President Donald Trump reiterated on Sunday that Indian Prime Minister Narendra Modi told him India will stop buying Russian oil, while warning that New Delhi would continue paying massive tariffs if it did not do so. I spoke with Prime Minister Modi of India, and he said he's not going to be doing the...
Starboard to detail need for change at Tripadvisor at conference, sources say
Starboard to detail need for change at Tripadvisor at conference, sources say
Oct 19, 2025
NEW YORK (Reuters) -Activist investor Starboard Value, which built a 9% stake in Tripadvisor ( TRIP ) earlier this year, plans to discuss the need to make changes at the travel-review company at an industry conference on Tuesday, two sources familiar with the matter said on Sunday. Starboard, which is run by Jeff Smith, has been engaging with Tripadvisor (...
China's Sany Heavy Industry seeking up to $1.6 billion in Hong Kong listing
China's Sany Heavy Industry seeking up to $1.6 billion in Hong Kong listing
Oct 19, 2025
(Reuters) -Sany Heavy Industry is seeking to raise as much as HK$12.36 billion ($1.59 billion) through its Hong Kong listing, a filing showed on Monday, as the machinery maker taps into renewed investor appetite for Chinese listings in the city. The company is selling 580.4 million shares in a price range of HK$20.30 to HK$21.30 each, according to the filing. Reuters...
Copyright 2023-2026 - www.financetom.com All Rights Reserved