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Amazon to stop support for communications service Chime next year
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Amazon to stop support for communications service Chime next year
Feb 19, 2025 11:45 AM

(Reuters) - Amazon ( AMZN ) said it would stop support for its unified communications service, Chime, next year and will not accept new customers beginning Wednesday.

Amazon ( AMZN ) employees have long used Chime, which lets users meet, chat and place business calls inside and outside the organization, as a preferred service for video calls.

"After careful consideration, we have decided to end support for the Amazon Chime service, including business calling features, effective February 20, 2026," Amazon's ( AMZN ) cloud unit AWS said in a blog post.

Earlier this week, the company also shut down Inspire, its TikTok-like, short-form video and photo feed that was previously available in its mobile app, according to several media reports.

Amazon ( AMZN ) is set to release its long-awaited - and delayed - Alexa generative artificial intelligence voice service and has scheduled a press event later this month to preview it, Reuters exclusively reported earlier in February.

AWS reported a 19% rise in revenue to $28.79 billion for the first quarter, falling short of an estimate of $28.87 billion, according to data compiled by LSEG. Amazon ( AMZN ) joins smaller cloud providers Microsoft ( MSFT ) and Google in reporting weak cloud numbers.

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