05:08 PM EDT, 10/10/2024 (MT Newswires) -- American Water (AWK) late Thursday said it is working on reactivating internal systems that were taken offline due to an Oct. 7 cybersecurity incident.

The water utility said there has been no indication any of its water or wastewater facilities were affected, and no impact on water quality.

The company has restored its MyWater customer portal and all of its standard billing processes have resumed.

The investigation into the nature and scope of the incident by a dedicated team and law enforcement is ongoing.