Sept 18 (Reuters) - American Express ( AXP ) unveiled
long-awaited upgrades to its U.S. Platinum cards on Thursday,
adding new perks worth over $3,500 annually while raising the
annual fee by $200.
The card refresh reflects a strategy AmEx has leaned on for
years. Banking on the affluence of its customer base, the credit
card giant routinely adds premium perks to justify its fee
hikes.
The move also comes as financial giants such as Citigroup ( C/PN )
are seeking inroads into the premium credit card space.
AmEx executives, however, said in July that its deep roots in
the segment will allow it to outpace rivals.
"We believe the refresh should serve as a long-term tailwind
for financial results," brokerage William Blair wrote in a note,
ahead of the upgrade.
AmEx's Platinum cards will now offer credits for dining via
restaurant reservation service Resy, purchases at lululemon and
taking Uber One memberships, as well as expanded hotel and
entertainment perks.
"We are giving our customers more than $3,500 of value
that's easy to access and far exceeds the annual fee," Howard
Grosfield, AmEx's group president of U.S. consumer services,
said in an interview.
Analysts say younger generations, which make up a
significant share of AmEx cardholders, are more comfortable
paying credit card fees, viewing them as subscription-like
products that deliver value through travel, dining and
entertainment experiences.
Platinum Business cardholders will also gain new credits for
Dell and Adobe purchases, a $600 hotel credit and up to $3,600
in additional statement credits for high spenders, AmEx said.
"We've seen strong demand for travel-related benefits like
hotel upgrades, late checkout and airport lounge access and know
card members will be excited," said Raymond Joabar, group
president of global commercial services.
The cards will now cost $895 annually, compared with $695
earlier.
(Reporting by Niket Nishant in Bengaluru)