10:18 AM EDT, 08/27/2024 (MT Newswires) -- AT&T ( T ) will pay $950,000 to settle an investigation into an August 2023 outage that disrupted 911 services, the US Federal Communications Commission said Monday.

The agency said its Enforcement Bureau investigated AT&T's ( T ) failure to deliver 911 calls and notify call centers during an outage affecting Illinois, Kansas, Texas, and Wisconsin.

The outage, caused by an inadvertent network disablement during testing, lasted 1 hour and 14 minutes, leading to over 400 failed calls, the FCC said.

AT&T ( T ) will implement a three-year compliance plan to meet FCC 911 and outage notification rules, it added.

"We understand the importance of having critical access to 911. We've resolved this matter and are committed to keeping our customers connected in times they need it most," an AT&T ( T ) spokesperson told MT Newswires in an emailed response.

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