Dec 4 (Reuters) - Australia's competition watchdog said
there was a need to revisit efforts to ensure greater choice for
internet users, citing Google's dominant search engine
market share and its competitors' failure to capitalise on the
artificial intelligence boom.
A report by the Australian Competition and Consumer
Commission said that while the integration of generative AI
tools into search engines is still nascent, Big Tech's deep
pockets and dominant presence give it an upper hand.
The commission said it was concerned Google and Microsoft ( MSFT )
could integrate generative AI into their search offerings,
including through commercial deals, which raises concerns about
the accuracy and reliability of search queries.
"While some consumers may find the generative AI search
experience more useful and efficient, others may be concerned
about the accuracy and reliability of AI-generated responses to
search queries," Commissioner Peter Crone said.
Google and Microsoft ( MSFT ) did not immediately respond to Reuters
requests for comment.
Australia has intensified the spotlight on the tech giants,
which are mostly domiciled in the U.S. It was the first country
to make social media platforms pay media outlets royalties for
sharing their content.
Last month, it passed a law that banned social media for
children aged under 16, and proposed a law earlier this week
that could impose fines of up to A$50 million ($32.28 million)
on tech giants if they suppress competition and prevent
consumers from switching between services.
The Australian watchdog on Wednesday urged the use of
service-specific codes that help prevent anti-competitive
behaviour, address data advantages and allow consumers to switch
between services freely.
These proposed measures have been agreed to in principle by
the government, ACCC said, and it will close its enquiry by next
March.
($1 = 1.5492 Australian dollars)