SYDNEY, Feb 27 (Reuters) - Australia's Appen ( APPEF ), a
big supplier of human assessment of artificial intelligence
systems, said rising technology protectionism would boost demand
in the United States and China for its services that use real
people to train and test models.
The outlook offers a counterintuitive glimpse of AI-era
winners. While automation drives mass layoffs at some businesses
such as WiseTech and Block, demand is rising
for companies that supply the human input needed to develop and
refine AI.
Tech protectionism, which has already prompted Washington to
restrict Nvidia AI chip exports to China, could give
rise to trade barriers in data, model sourcing and verification,
forcing companies to develop these locally, Appen's ( APPEF ) CEO said.
"There will be some protectionism going in place, which will
create more demand for data, which kind of puts Appen ( APPEF ) in a good
spot because we get to play on both sides," Chief Executive Ryan
Kolln said in an interview.
"It helps ... that we're Australia. It's a little bit of the
Switzerland approach where we're not strongly aligned to the
U.S. or China. The divisions are, but we aren't as a business,"
Kolln added, referring to the European country's neutral status.
Appen ( APPEF ) this week said underlying pre-tax profit for the year
to December more than tripled due to a surge in contracts from
China and new generative AI projects for its global unit - which
includes the U.S. The company said it expected sales to grow up
to 30% in 2026.
Appen ( APPEF ) uses a vast global network of casual workers to
provide human verification of synthetic data, but Kolln said as
AI products became advanced the qualifications for workers
became more specific.
"We've been asked to find people who ... competed in Math
Olympiad and won a gold medal," he said. "They're easy to find
because you can search it, but how do you get them to want to
work for you?"