May 13 (Reuters) - Bank of America ( BAC ) plans to open
more than 150 new branches by the end of 2027, it said on
Tuesday, as part of the lender's efforts to expand its physical
presence across the United States.
The bank will open 40 new branches this year, with an
additional 70 sites planned for 2026, it said.
Banks in the U.S. have continued to focus on their branch
networks despite the surging popularity of digital banking, as
they facilitate in-person meetings important for fostering
customer relationships.
While more than 90% of BofA's client interactions take place
through digital platforms, its branches can provide more
personalized financial advice, it said.
The bank currently has a total of about 3,700 branches, or
financial centers, across the country. That figure may come down
a little by 2027 as it consolidates branches in more mature
markets, said Holly O'Neill, president of consumer, retail and
preferred banking at BofA.
"We are always evaluating new markets and where we want to
go. We also find that the business that we grow digitally is
accelerated in markets where we have a physical footprint," she
said.
The lender has invested more than $5 billion in its
financial center network over the past nine years. It opened a
new flagship branch in New York in May, and plans to open four
additional financial centers in Boise this July.
Last year, rival JPMorgan Chase ( JPM ), which has similar
growth ambitions, also unveiled its plans to add more than 500
new sites by 2027.
BofA's consumer banking unit contributed 33.8% of its net
income in the first quarter, underlining the segment's
significance to its overall earnings.
"The consumers still appear very sound. They're continuing
to spend. We're seeing payment and spend behavior continue to
grow in April, so that's a positive sign," O'Neill said.