The COVID-19 pandemic is the one of the biggest health and economic crisis that the modern world has witnessed. Disruptions brought by the pandemic have impacted businesses and the banking, financial services and insurance (BFSI) sector.

Financial firms responded quickly to ensure business continuity amid the pandemic and as they navigate the crisis technology is going to play a major role to differentiate the strong players from weaker ones.

But how ready are financial institutions to get through this crisis unscathed? What changes are they bringing about to stay ahead of the game? What have been their biggest learnings and what opportunities does this crisis present? To discuss that and more, CNBC-TV18’s Ritu Singh caught up with Rajiv Anand, Executive Director at Axis Bank; Abhimanyu Munjal, CEO and Founder at Hero FinCorp; Karan Bhagat, MD and CEO of IIFL Wealth and Asset Management; Deepak Pargaonkar, the Vice President – Solution Engineering at Salesforce India; and Shivashish Chatterjee, Founder of DMI Finance.

Watch the video for more.

First Published:Aug 31, 2020 10:23 PM IST