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Ortberg's priorities include mending relationships with
airlines
and employees
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Boeing ( BA ) faces production and delivery challenges
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Threat of labor disruptions looms
By Allison Lampert
Aug 1 (Reuters) - Boeing's ( BA ) incoming boss, Kelly
Ortberg, faces a herculean task when he starts next week -
restoring the might of a U.S. corporate powerhouse rocked by
multiple crises.
The former Rockwell Collins boss is returning from retirement to
head the 108-year-old U.S. planemaker, which is bleeding cash
and beset by companywide problems expected to take years to fix.
His extensive to-do list includes mending relationships with
airlines and employees, boosting output, repairing company
finances and securing a labor deal to avoid a possible worker
strike later this year.
Current and former airline executives told Reuters they are
optimistic about Ortberg's aerospace and engineering expertise
and his status as an outsider untethered to Boeing's ( BA ) past. But
the 64-year-old has a hefty task.
"This is not a five-year fix-it," said Bill George, former
Medtronic CEO and executive fellow at Harvard Business School.
"Is he prepared to spend the 10 years it's going to take to
restore Boeing ( BA )?"
Boeing ( BA ) did not make Ortberg available for an interview. The
company has previously said it is taking comprehensive steps to
strengthen quality and build confidence, including reducing the
amount of so-called traveled or pending work.
"There is much work to be done, and I'm looking forward to
getting started," Ortberg said on Wednesday in a statement.
The company's most pressing issue is its falloff in jet
production and deliveries following a Jan. 5 mid-air panel
blowout on a near-new 737 MAX. Boeing ( BA ) is currently producing
about 25 MAX jets a month, with a target of 38 per month by
year-end.
This has left customers scrambling for planes as travel
demand has boomed, costing them revenue and leaving them
overstaffed. Southwest Airlines ( LUV ), which operates an
all-Boeing ( BA ) fleet, had been hiring on the assumption it would
receive 85 jets this year, but it now expects only 20 planes.
Former United Airlines CEO Oscar Munoz said Ortberg will
need to be realistic with executives. Reaching out to key
customers and Boeing ( BA ) employees "and letting them know that they
have a leader that they can trust and work with" will be key,
Munoz told Reuters.
Boeing ( BA ) is still facing industry supply-chain snags and the
threat of labor disruptions this September from the more-than
30,000 Seattle-area factory workers currently in contract talks.
Spokespeople for both Boeing ( BA ) and the International
Association of Machinists and Aerospace Workers say the two
sides have made progress on non-economic issues, with talks on
critical economic issues to start in coming weeks.
BURNING CASH
The company also needs to boost output to slow a cash burn
expected to continue at least through the third quarter. Rating
agency S&P said it could downgrade the company's credit rating
to junk status if Boeing ( BA ) does not make progress toward more
normalized production levels. That would raise its borrowing
costs. Boeing ( BA ) has been paying for parts and components that are
currently not being used to build planes.
"There's a lot of operating leverage in this business, and
with production rates currently below optimal capacity, it's
just going to burn cash," said Tony Bancroft, portfolio manager
at Gabelli Funds, which holds Boeing ( BA ) shares.
The road to fixing Boeing's ( BA ) finances goes through its
factories. Ortberg's plan to be based in Seattle where Boeing ( BA )
does most of its commercial jet manufacturing, even though the
company is headquartered in Washington, D.C., has won early
praise from the machinists' union and others.
Ortberg will also need to meet with families of the 346
people who perished in two 737 MAX crashes in 2018 and 2019.
The U.S. Department of Justice and Boeing ( BA ) agreed that the
planemaker would plead guilty to a criminal fraud conspiracy
charge and pay up to $487 million after breaching a 2021
deferred prosecution agreement. A U.S. judge must decide whether
to accept the deal, which would require board members to meet
with family members.
Once it gets the company on solid footing, Boeing ( BA ) leadership
will need to focus on launching a new commercial jet to add to
its aging product line, analysts said. The MAX is the latest
variant of the 737 jet which first entered service in 1968.
"Given Mr. Ortberg's age - he is 64 - his priorities may be
to stabilize Boeing's ( BA ) operations, finances, and fix the
culture," said Robert Spingarn, analyst at Melius Research, who
added that while he is an advocate for a new plane, "we must
admit that Boeing ( BA ) has more immediate needs."