LONDON, July 15 (Reuters) - British regulators said on
Monday they were looking into the soaring use of digital wallets
offered by Big Tech firms, including whether there are any
competition, consumer protection or market integrity concerns.
The Financial Conduct Authority and Payments Systems
Regulator is seeking views on the benefits and risks, and will
assess the impact digital wallets, such as Apple Pay, Google Pay
and PayPal ( PYPL ), have on competition and choice of payment options at
checkout, among other things.
Digital wallets are now likely used by more than half of UK
adults and have become "an increasingly important touchpoint"
between Big Tech companies and UK consumers, they said in a
statement.
"Digital wallets are steadily becoming a go-to payment type
and while this presents exciting opportunities, there might be
risks too," said David Geale, the PSR's managing director.
Nikhil Rathi, the FCA's chief executive, said the growth of
digital wallets represented a "seismic shift" in how people pay
and regulators wanted to maximise the opportunities while
"protecting against any risks this technology may present."
Regulators and lawmakers in Europe and the United States
have been examining the growing role of Big Tech in financial
services.
The U.S. consumer watchdog last year proposed regulating
payments and smartphone wallets, prompting criticism from the
industry.
The British regulators said their review of digital wallets
built on their previous work on contactless mobile payments and
on the role of Big Tech firms in financial services.
After considering all feedback, the regulators provide an
update on Big Tech and digital wallets by the first quarter of
2025.