Nov 1 (Reuters) - A top federal agency may pursue
enforcement action against Capital One over alleged
misrepresentations related to its savings accounts, the consumer
lender disclosed in a filing late on Thursday.
The company is responding to a letter the Consumer Financial
Protection Bureau (CFPB) sent it earlier this month. The agency
may also pursue litigation, Capital One warned.
At the center of the controversy is a lawsuit filed by some
customers last year, who alleged that the company introduced a
new "360 Performance Savings" account with a higher interest
rate than it was paying to customers of another account with an
identical name, "360 Savings."
The customers claimed that this mismatch was not clearly
communicated, resulting in them missing out on potential
earnings.
Capital One said it had a contractual right to change
interest rates at its discretion and information about the new
account was always available on its website.
The company and the CFPB did not immediately respond to
requests for comment.
The probe comes as the company is awaiting regulatory
approvals for its $35.3 billion acquisition of Discover
Financial Services ( DFS ), which could reshape the payments
industry.
Last week, New York Attorney General Letitia James said she
was investigating if the deal violates the state's antitrust
law.
The Wall Street Journal first reported the company's
disclosure of the possible CFPB action on Friday.