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Care.com reaches $8.5 mln settlement with US FTC over membership renewals
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Care.com reaches $8.5 mln settlement with US FTC over membership renewals
Aug 29, 2024 8:53 AM

Aug 26 (Reuters) - Care.com, a platform for providing

in-home care services to children, seniors, pets and others,

agreed to pay $8.5 mlllion to settle U.S. Federal Trade

Commission charges it made it difficult for customers to cancel

memberships.

The settlement with Care.com, a unit of IAC Inc ( IAC ), was

filed on Monday in the federal court in Austin, Texas.

The FTC said that from January 2019 to March 2022, about 2.9

million U.S. consumers bought at least one of Care.com's

autorenewing memberships.

It said tens of thousands of consumers complained about the

cancellation process, including that they canceled their

memberships only to later be billed again.

(Reporting by Jonathan Stempel in New York)

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