07:35 AM EDT, 03/31/2026 (MT Newswires) -- CGI (GIB-A.TO, GIB) on Tuesday said it launched new AI capabilities within CGI Credit Studio, its cloud-native platform for default management.

The company said the embedded AI agents are designed to help collections organizations improve recovery performance, increase operational efficiency, and maintain compliance in highly regulated environments. It said the latest CGI Credit Studio AI capabilities are purpose-built to support collectors and include call summarization, "Ask Cleo" an AI knowledge assistant and an agent assist.

"With CGI Credit Studio, AI is embedded directly into the collections workflow, empowering agents to focus on meaningful customer conversations instead of manual tasks," said CGI Vice-President, Retail Lending, Prakash Parambhat.

U.S.-listed shares were last seen up 0.4% at US$72.90 in pre-market trading.