May 12 (Reuters) - Chegg ( CHGG ) said on Monday it
would lay off about 22% of its workforce, or 248 employees, to
cut costs and streamline its operations as students increasingly
turn to AI-powered tools such as ChatGPT over traditional edtech
platforms.
The company, an online education firm that offers textbook
rentals, homework help and tutoring, has been grappling with a
decline in web traffic for months and warned that the trend
would likely worsen before improving.
Google's expansion of AI Overviews is keeping web traffic
confined within its search ecosystem while gradually shifting
searches to its Gemini AI platform, Chegg ( CHGG ) said, adding that
other AI companies including OpenAI and Anthropic were courting
academics with free access to subscriptions.
As part of the restructuring announced on Monday, Chegg ( CHGG ) will
also shut its U.S. and Canada offices by the end of the year and
aim to reduce its marketing, product development efforts and
general and administrative expenses.
The majority of the resulting charges of $34 million to $38
million are expected to be incurred in the second and third
quarters.
Chegg ( CHGG ) expects cost savings of between $45 and $55 million in
2025 and $100 to $110 million in 2026 due to the restructuring.
It also reported first-quarter results on Monday, saying
subscribers declined 31% in the period to 3.2 million. Revenue
declined 30% to $121 million, as its subscription services
revenue fell by nearly a third to $108 million.
In February, Chegg ( CHGG ) sued Google saying Google's
internet search engine was eroding demand for original content
and undermining publishers' ability to compete with its
artificial intelligence-generated overviews, thereby causing a
drop in visitors and subscribers.
Chegg ( CHGG ) had 1,271 employees as of December 31.
(Reporting by Kritika Lamba in Bengaluru; Editing by Devika
Syamnath)