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US entities registered by sellers must be 51% US-owned
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Chinese vendors worry about losing prominence with US
buyers
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US TikTok Shop viewed by vendors as Amazon ( AMZN ) alternative
By David Kirton
SHENZHEN, China, March 27 (Reuters) - Chinese e-commerce
vendors that want to sell products on TikTok Shop in the U.S. as
an alternative to Amazon ( AMZN ) are upset by moves they say the short
video app has made to tighten enforcement of its rules for
overseas sellers opening shops on the platform.
Chinese-owned TikTok, which faces the threat of having to
divest its U.S. operations or be banned, has in recent weeks
taken a harder stance toward enforcing its internal rules,
according to five Chinese vendors on the site and an industry
association that represents 3,000 Chinese stores selling
products online.
TikTok is requiring that U.S. entities registered by sellers
be 51% U.S. owned and chaired by an U.S. passport holder, said
the vendors and Winnie Wang, executive chairman of the Shenzhen
Cross Border E-Commerce Association, China's largest sellers
group based in the manufacturing hub.
Many Chinese sellers had used U.S. entities to be
recognised as U.S. merchants on the platform but the rules mean
they will need to be re-registered as overseas sellers, which
they say receive less prominence and support, putting them at a
disadvantage compared to U.S. TikTok sellers.
TikTok, used by about 170 million Americans, has been
seeking to strike the right balance between pursuing rapid
growth and managing regulatory risks.
It has been ramping up its rhetoric that a U.S. move to ban
the platform would take billions of dollars out of the pockets
of creators and small businesses, while simultaneously seeking
to catch up to bigger rivals such as Shein and PDD
Holdings ( PDD )-owned Temu by signing up more merchants.
A TikTok spokesperson said the company has clear policies
and requirements for all sellers on its shop, including for
international sellers, and these have not changed since TikTok
Shop was introduced in the U.S. in September 2023.
"TikTok maintains robust policies to protect customers
and promote a trustworthy shopping environment, and we
continually strengthen how we enforce our rules," the
spokesperson said, without commenting specifically on whether
international sellers get less prominence.
The Chinese vendors said they feel targeted by TikTok's
rules and some are thinking about reducing the resources they
put into pushing sales on the platform or finding U.S. partners.
"We're rethinking how much of our time and resources we put
into this," said Shenzhen-based e-commerce seller Jackie Bai.
He and another seller said that in comparison, Amazon ( AMZN )
does not differentiate between U.S. and other sellers
on its platform, with all having access to its "seller central"
and competing equally.
Amazon ( AMZN ) did not respond to a request for comment.
Bai and two other China-based sellers said they heard from
TikTok Shop representatives that the tightening of the rules was
in response to the political sensitivities TikTok faces in the
U.S. in an election year. TikTok declined to comment.
U.S. officials have criticised the app's security and
privacy, suggesting user data might be shared with Beijing, but
TikTok has said the firm has never shared, or received a request
to share, U.S. user data with the Chinese government.
AMAZON ALTERNATIVE
Chinese vendors selling products from beauty to clothing
to housewares have rapidly grown their presence on
ByteDance-owned TikTok's shopping platform in the months since
its U.S. launch.
"Almost every single consumer tech company I know based in
China, and every Chinese consumer tech client we serve, is
selling on TikTok, and those who are not selling are considering
how and when to begin selling on TikTok," said Chris Pereira,
CEO of business consulting group Impact.
TikTok's U.S. shop posted a gross merchandise value of $1.67
billion from its opening in September 2023 to the year's end,
according to an estimate from data provider YipitData.
TikTok said it does not disclose sales and did not reply to
queries about the accuracy of YipitData's estimates.
Sellers said they had sought an alternative channel to the
dominant e-commerce giant Amazon ( AMZN ) and were also drawn by
subsidies on delivery costs.
Some 50% of sellers on the Amazon ( AMZN ) marketplace are Chinese,
with most concentrated in Shenzhen, said Wang.
These vendors, typically small businesses, submit
applications to create "digital storefronts" and pay fees to the
platforms for servicing their accounts and for advertising and
delivering their products.
Bai opened a U.S. TikTok shop largely selling undergarments
in October and the platform was already generating 20% of his
revenues by the end of February, he said.
He did not want to name his business or products citing fear
of retaliation from the platform, but said his TikTok store had
thrived after he hired U.S. actors to promote his products.
Bai said that a TikTok sales representative told him this
month he would have to close his U.S.-based entity and
re-register as an overseas seller because he is a Chinese
citizen.
Bai is now reconsidering his strategy and is looking for
local partners as he believes this would disadvantage him
against rival sellers.
"TikTok's shop is so new, the internal rules are changing
every week, and these are particularly strict," he said.