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Citigroup almost sent $6 billion to wealth account in copy-paste error, Bloomberg reports
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Citigroup almost sent $6 billion to wealth account in copy-paste error, Bloomberg reports
Mar 3, 2025 3:32 PM

March 3 (Reuters) - Citigroup ( C/PN ) nearly credited about $6 billion to a customer's

account in its wealth-management business by accident, Bloomberg News reported on Monday, citing

people familiar with the matter.

The near-error occurred after a staffer handling the transfer copied and pasted the account

number into a field for the dollar figure, which was detected on the next business day, the

report added.

Citigroup ( C/PN ) did not immediately respond to a Reuters request for comment. The wealth

division's near-miss was reported to regulators and the company has since set up a tool to help

vet large, anomalous payments and transfers, according to the report.

The error was related to an attempted transfer of funds between internal accounts, the

report said.

Last week, the Financial Times reported that Citigroup ( C/PN ) erroneously credited $81 trillion,

instead of $280, to a customer's account and took hours to reverse the transaction.

Both errors occurred in April, the Bloomberg report said on Monday, adding that the process

at the center of the first reported incident has since been fully automated.

In January, Citi cut its closely watched profitability target in 2026 to tackle rising

regulatory expenses. The company's finance chief, Mark Mason, said at the time that the bank is

investing more to address its compliance issues, referring to regulatory penalties for risk

management and data governance.

In 2020, the Office of the Comptroller of the Currency and the Federal Reserve fined Citi

$400 million for some risk and data failures. Last year in July, regulators fined Citi $136

million for insufficient progress in tackling those issues.

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