(The opinions expressed here are those of the author, a
columnist for Reuters.)
By Alison Frankel
Nov 14 (Reuters) - Live Nation is calling on a U.S.
appeals court to undo a three-judge panel ruling last month
that, in the words of the entertainment behemoth, has created
"massive uncertainty" about corporate tactics to combat mass
arbitration.
In a Nov. 12 petition for reconsideration by the three-judge
panel or rehearing by an expanded panel of judges from the 9th
U.S. Circuit Court of Appeals, Live Nation scorched the panel's
holding that the Federal Arbitration Act does not apply when
companies require consumers to accede to procedures that strip
them of the right to arbitrate claims individually.
Such procedures, said 9th Circuit Judges William Fletcher,
Morgan Christen and Lawrence VanDyke, don't match the federal
law's vision of arbitration as a streamlined, bilateral
alternative to court proceedings.
That conclusion, in turn, led the panel to hold that Live
Nation's contract with consumers is unenforceable under a 2005
California decision known as Discover Bank, which says consumer
contracts barring classwide litigation are unconscionable.
The U.S. Supreme Court, as you know, held in 2011's AT&T
Mobility v. Concepcion that the Federal Arbitration Act
pre-empts California's Discover Bank rule. But the Live Nation
panel said in last month's decision that because the Federal
Arbitration Act does not apply when companies subject consumers
to problematic consolidated proceedings, the California Supreme
Court decision regains the force of law.
Live Nation argued in the new petition for rehearing
that the panel's Discover Bank holding "threatens extreme
consequences."
Here's why. As Live Nation said in its new petition,
companies that require consumers to arbitrate claims instead of
litigating in class actions have been blindsided in recent years
by the phenomenon of mass arbitration, in which hundreds or
thousands of customers file near-identical demands to arbitrate.
Defendants at first balked at paying millions of dollars in fees
to initiate all of those arbitration cases, but as courts
insisted that they comply with the terms they imposed on their
consumers, companies have devised more sophisticated strategies
to counter mass arbitration campaigns.
Live Nation's approach was to change from a traditional
arbitration forum, JAMS, to a start-up provider called New Era,
which offered companies special protocols for mass arbitration.
Those protocols included "batching" similar cases before a
single arbitrator who would then oversee three bellwether
proceedings. Under New Era's protocol, rulings in the
bellwethers could, at the arbitrator's discretion, bind
plaintiffs in all of the batched cases.
In last month's opinion, the 9th Circuit panel determined
that New Era's rules were so confusing and one-sided that Live
Nation's consumer contract was unenforceable.
But as Live Nation's lawyers at Latham & Watkins pointed out
in the new petition, many other companies have adopted similar
batching procedures to mitigate mass arbitration fees. So the
panel's holding that the Federal Arbitration Act does not extend
to batch-and-bellwether proceedings, Live Nation said, "will
confound courts, consumers and companies seeking to understand
how the FAA applies to mass arbitration procedures."
At the very least, Live Nation argued, the panel's
"gratuitous and wrong" holding on the applicability of the
Federal Arbitration Act to mass arbitration defenses will have a
chilling effect on corporate strategies to stave off these
campaigns.
"The panel's ruling here purported to follow Concepcion, but
actually turned the [U.S. Supreme] Court's reasoning on its
head," Live Nation said in the rehearing petition. "It shrinks
the scope of FAA protections, constraining the parties' choices
and undermining workable arbitration."
As evidence of the proposed confusion created by the panel
decision, the company cited a post-ruling letter to the 9th
Circuit from Keller Postman, the plaintiffs' firm in both the
Live Nation case and a separate appeal challenging the mass
arbitration protocols that streaming service Starz Entertainment
has imposed on its customers.
Keller Postman told the 9th Circuit judges overseeing the
Starz case that the Live Nation decision backed plaintiffs'
assertion that Starz's protocol - consolidating nearly 7,500
cases before a single arbitrator to resolve a threshold question
-- is not protected by the Federal Arbitration Act and is
therefore unenforceable under California's Discover Bank
precedent.
Starz's lawyers at DLA Piper countered in their letter to
the 9th Circuit that Keller Postman is overreading the Live
Nation decision. The panel opinion, Starz said, did not actually
hold that every arbitration agreement calling for the
consolidation of mass arbitration claims is outside of the aegis
of the Federal Arbitration Act. In Starz's reading of the Live
Nation decision, the panel was focused on Live Nation's
batch-and-bellwether process, not merely consolidation.
Keller Postman's Warren Postman did not respond to my email
query on Live Nation's petition for rehearing the panel
decision.
Postman previously told me that in his interpretation of the
panel ruling, "corporate attempts to impose novel group
procedures to gain tactical advantages over consumers and
employees will strip those agreements of the protections of
federal law and leave them vulnerable to unconscionability
challenges under state law."
Live Nation appellate lawyer Roman Martinez of Latham
declined to comment on the petition.
One interesting complication for Live Nation: The 9th
Circuit panel, as I mentioned, offered two "alternative and
independent" justifications for invalidating the company's
consumer contract. It ruled on the narrow ground that New Era's
rules were too unfair to bind consumers and on the much broader
rationale that the Federal Arbitration Act does not pre-empt
California precedent when arbitration protocols contravene the
federal law's vision of arbitration as a streamlined, bilateral
proceeding.
Live Nation emphasized the potential consequences of the
broader holding but asked the 9th Circuit to revisit both.
Otherwise, there wouldn't be much benefit to the company: If the
court were to overturn only the panel's Federal Arbitration Act
analysis, the consumer contract would still be unenforceable for
the alternative reason that New Era's rules are unconscionable.
Does the 9th Circuit really want to revisit those rules?
We'll soon find out.
Read more:
Live Nation decision will force companies to rethink
consumer arbitration rules
Live Nation must face consumer lawsuit over ticket prices,
US appeals court rules
In Live Nation case, appeals court mulls mass arbitration
breakthrough