07:11 AM EDT, 07/26/2024 (MT Newswires) -- CrowdStrike ( CRWD ) said over 97% of Windows sensors were back online as of Thursday, a week after the firm issued a routine update containing a bug that triggered a global IT outage.

"To our customers still affected, please know we will not rest until we achieve full recovery," CEO George Kurtz said in a LinkedIn post on Thursday.

The July 19 outage happened because a newly updated threat protection mechanism for CrowdStrike's ( CRWD ) Falcon platform sensor carried a defect that forced Microsoft's ( MSFT ) Windows operating system to crash, according to the cybersecurity firm's preliminary incident report.

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