02:46 PM EST, 11/22/2024 (MT Newswires) -- The Canadian Radio-television and Telecommunications Commission (CRTC) on Friday launched three public consultations designed to make it easier for Canadians to choose the Internet and cellphone plans that "are best for them".

According to a statement, these proceedings will allow for the public to share their experiences with the CRTC --an independent quasi-judicial tribunal that regulates Canada's communications sector in the public interest -- to help generate new ideas on how Canadians can have more control over their Internet and cellphone services.

First, Friday's statement said, the CRTC is considering new measures to ensure that Canadians get notified when their plans or discounts are about to end. "These measures could make it easier to avoid bill shock by knowing in advance when prices are about to change."

Second, the statement said, the CRTC is looking at stopping providers from charging fees when Canadians cancel or change their plans. "Ending these fees could make it easier to take advantage of better offers in the marketplace."

Third, the statement added, the CRTC is exploring how self-serve options could help Canadians when they need to change or cancel their plans. "These options could make it easier to choose the best Internet and cellphone offers."

The CRTC is accepting comments until Jan. 9, 2025. "Canadians need the flexibility and power to choose the Internet and cellphone plans that best meet their needs. We look forward to hearing about Canadians' experiences through these public consultations, so that the CRTC can take appropriate action," said CRTC CEO and Chair Vicky Eatrides.

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