Customs clearance delays at Indian ports have increased to almost a month now. Industry sources blame poor roll out of the faceless assessment system and lack of quick resolution by authorities for the crisis.

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Some products are in short supply because of the delay in customs clearance, said Ritesh Ghosal, CMO of Croma in an interview with CNBC-TV18.

“In the first four days of festive sales, we saw great growth but whether these are sustainable or not is a question because of shortages,” he added.

Air purifiers and steam inhalers, were seeing 50 percent growth year-on-year, Ghosal said, adding that microwave sales were getting impacted due to custom delays.

Kamal Nandi, Business Head & Executive Vice President, Godrej Appliances said he expects 15 percent year-on-year growth in October and November.

He said that strong demand for home appliances was not just pent-up, but was partly structural as well.

Nandi expects full year revenues to be down 10-15 percent year-on-year, but this would still be better than estimates of a 30 percent decline few months back.

First Published:Oct 21, 2020 12:07 PM IST