NEW YORK, Sept 22 (Reuters) - CVS Health's ( CVS ) Aetna
insurance arm will expand a nascent program pairing members in
its privately run Medicare plans with nurses - an effort the
company says will reduce hospital readmissions, which are costly
and can be detrimental to patient health.
For patients on the Medicare Advantage plans for people 65
and older, the program might assign Aetna-employed nurses to
those who are released from hospitals or transitioning into a
nursing facility or who have disabilities to navigate additional
needs. Services provided range from coordinating in-home care to
ensuring transportation to follow-up appointments.
"Our goal is to literally have a nurse at the bedside with
that member, with that family, beginning to think through what
their care journey should look like," said Dr. Ben Kornitzer,
chief medical officer at Aetna.
CVS's move comes after the Centers for Medicare & Medicaid
Services in July finalized a rule that includes Medicare
Advantage members in calculations for readmission penalties
applied to hospitals, effective in the fiscal year 2027.
The American Hospital Association has protested that this
inclusion would wrongfully penalize hospitals for negative
outcomes associated with coverage delays and denials.
The government insurance agency recalculates performance
each year and flags hospitals with higher-than-expected
readmissions over 30 days for some conditions, before reducing
payments by up to 3% of discharge fees paid.
For the fiscal year 2023, 75% of hospitals subject to the
rule faced penalties, according to an analysis of government
data by research firm the Advisory Board.
A spokesperson for CVS Health ( CVS ) said the program is meant to
improve patient health, which would benefit Aetna and providers,
adding the company will push for similar programs moving
forward.
CVS said it will implement the program in 10 hospitals by
the end of the year, including hospitals AdventHealth Shawnee
Mission in Kansas City, Kan., Houston Methodist in Texas, and
WakeMed Health & Hospitals, in Raleigh, N.C.
"Sometimes the health plan is more helpful in giving
discharge instructions, because they have a vested interest in
keeping the patient better," said Sadhna Paralkar, a senior vice
president at health consultancy Segal.