financetom
Business
financetom
/
Business
/
'Dark patterns' manipulating customers in digital advertising, says self-regulatory body
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
'Dark patterns' manipulating customers in digital advertising, says self-regulatory body
Nov 10, 2022 10:50 AM

Advertising Standards Council of India (ASCI), a self-regulatory body of the advertising industry, on Thursday said it wants to expand its code to address concerns around ’dark patterns’ in digital advertising, where consumers are manipulated into making choices that are detrimental to their interest.

’Dark patterns’ refers to a user interface that has been crafted to trick or manipulate users into making choices that are detrimental to their interest and is most prevalent while buying a product or service online, ASCI’s chief executive and secretary general Manisha Kapoor told reporters.

A consumer is tricked into buying a more expensive product, paying more than what was initially disclosed, sharing data or making choices based on false or paid-for reviews by deploying ’dark patterns’.

Kapoor said the ASCI noted that the dark patterns are a form of misleading ads, which is already covered by its code but the body wanted to specify the malpractices to make the code more contemporary.

It formed a task force to look into the issue, which has submitted its report, Kapoor said, adding that the public can comment on the proposed changes in the code by December 31.

ASCI is hopeful of expanding the code to include dark patterns.

Practices like drip pricing, trick questions, nagging, disguised ads, and bait and switch are the commonly found dark patterns on the internet, it said.

Also Read: Anand Mahindra hits 10 million followers on Twitter: A look at his quirky and popular tweets

Kapoor admitted that calling out dark patterns in ads is a challenge given how smartly these are disguised, but stressed on the need to improve the systems and call them out for protecting the interests of both consumers and honest brands.

ASCI said nearly a third of advertisements it processed in FY22, were disguised by influencers as regular content, which is also a part of dark patterns in advertising, and cryptocurrency, personal care, fashion and e-commerce were the categories with major violations.

Surveillance of the digital sphere is growing for ASCI, she said, adding that over half of the complaints received by ASCI were about digital advertising and television was only 2-3 per cent.

She made it clear that ASCI has no problems with the pricing strategies adopted by brands, but wants them to be done transparently without manipulating consumers.

Also Read: Elon Musk tweets poll asking if there are 'fewer bots/scams/spam' on Twitter; users give reality check

(Edited by : Anushka Sharma)

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
Market Chatter: JPMorgan Expanding Research to Private Firms Like OpenAI
Market Chatter: JPMorgan Expanding Research to Private Firms Like OpenAI
Jul 18, 2025
11:48 AM EDT, 07/18/2025 (MT Newswires) -- JPMorgan Chase ( JPM ) is broadening its research to include influential private companies like OpenAI to provide clients with structured information and tracking, Bloomberg reported Friday, citing a memo by head of global research Hussein Malik. Private companies are increasingly pivotal in shaping the growth and outlook of industries, Malik said in...
BRIEF-Acco Group Holdings Files For U.S. IPO Of 1.4 Mln Ordinary Shares
BRIEF-Acco Group Holdings Files For U.S. IPO Of 1.4 Mln Ordinary Shares
Jul 18, 2025
July 18 (Reuters) - * ACCO GROUP HOLDINGS LTD - FILES U.S. IPO OF 1.4 MILLION ORDINARY SHARES - SEC FILING * ACCO GROUP HOLDINGS LTD - IPO PRICE EXPECTED BETWEEN $4.00 AND $6.00 PER SHARE - SEC FILING * ACCO GROUP HOLDINGS LTD - APPLIED TO LIST ON NASDAQ UNDER SYMBOL ACCL - SEC FILING * ACCO GROUP HOLDINGS...
Google agrees $36 million fine for anti-competitive deals with Australia telcos
Google agrees $36 million fine for anti-competitive deals with Australia telcos
Aug 17, 2025
SYDNEY, Aug 18 (Reuters) - Google agreed on Monday to pay a A$55 million ($35.8 million) fine in Australia after the consumer watchdog found it had hurt competition by paying the country's two largest telcos to pre-install its search application on Android phones, excluding rival search engines. The fine extends a bumpy period for the Alphabet-owned internet giant in Australia,...
Trump aides expected to seek release of Epstein grand jury documents
Trump aides expected to seek release of Epstein grand jury documents
Jul 18, 2025
* Trump denies WSJ report on Epstein birthday letter, threatens lawsuit against Murdoch * Bondi pledges to begin seeking Epstein grand jury documents on Friday * Trump supporters demand more Epstein documents, causing fracture within president's base WASHINGTON, July 18 (Reuters) - Donald Trump's aides were expected on Friday to ask a court to release grand jury testimony about Jeffrey...
Copyright 2023-2026 - www.financetom.com All Rights Reserved