06:49 AM EDT, 07/23/2024 (MT Newswires) -- Descartes Systems Group ( DSGX ) , a global player in uniting logistics-intensive businesses in commerce, announced Tuesday that British integrated property services company James Frew is using Descartes' customer engagement solution for its service technicians to complete customer appointments. Within the first year of deployment, James Frew completed over 4.1% more scheduled social housing service appointments and over 3% more private service appointments, equating to over 4.6% in cost savings by mitigating the need for repeat appointments, a statement said.