LONDON, Sept 11 (Reuters) - European Union lawmakers are
backing calls for new rules around the use of "dynamic pricing"
when selling online goods, after Oasis fans complained about
massively inflated ticket prices for a string of sell-out shows
by the British band.
Last month, thousands of fans waited for hours in virtual
queues to get their hands on tickets for Oasis reunion shows in
the UK and Ireland next summer, only to find prices had jumped
dramatically at checkout.
The resulting backlash sparked probes into Ticketmaster -
the official ticketing partner for the concerts - among British,
Irish, and European regulators.
Now eight of Ireland's 14 MEPs (members of European
Parliament) have backed calls for changes to the Digital
Services Act (DSA), a sweeping set of tech regulations rolled
out earlier this year, to avoid similar situations in the
future.
"If we require further regulation to ensure dynamic pricing
does not become the norm then I do think it will be necessary,"
said Dublin MEP Regina Doherty, who previously called for
Ireland's Competition and Consumer Commission to investigate the
issue.
Firms deemed to be in breach of the DSA face fines of up to
6% of their global turnover. Repeat offenders can be banned from
operating in Europe altogether.
The EU has been conducting a broad "fitness check" of
existing consumer protection laws over the past two years, with
rules around ticket sales among those under review. A final
report is due to be published later this year.
Ciaran Mullooly, MEP for Ireland's Midlands-North-West
constituency, told Reuters he would support new measures being
added to the DSA.
"There's no word to describe it other than 'rip-off'," he
said. "It's a real challenge for the Digital Services Act. The
Commission is going to have to get involved in this - and if
they don't, it'll make their legislation irrelevant."
Another six of Ireland's MEPs - Barry Cowen, Billy Kelleher,
Cynthia Ni Murchu, Kathleen Funchion, Luke Ming Flanagan, and
Lynn Boylan - told Reuters they would support the introduction
of new rules to deal with the issue.
"We should discuss whether or not we should amend the DSA to
deal with dynamic pricing," said Ni Murchi. "This issue is not
new. Now is the time to discuss and take action."
A representative for Oasis declined to comment.
Ticketmaster did not immediately respond to requests for
comment.
Last week, when Britain's Competition and Markets
Authority (CMA)
opened a probe
, a Ticketmaster spokesperson said the company was
"committed to cooperating," and Oasis issued a statement saying
decisions on ticketing and pricing were the responsibility of
promoters and management.