BERLIN, Sept 21 (Reuters) - Some of Europe's biggest
airports, including the region's busiest Heathrow, raced on
Sunday to restore normal operations to automatic check-in
systems after disruption caused by hackers a day earlier.
The hacking incident hit check-in and boarding systems
provider Collins Aerospace, owned by RTX, disrupting
operations on Saturday at London's Heathrow, Berlin Airport and
in Brussels, where passengers faced long queues, dozens of
cancellations and delays.
Disruption had eased significantly by early Sunday despite
some continuing delays, airport officials and data showed, while
regional regulators said they were investigating the origin of
the hacking incident.
The disruption is the latest in a string of hacks to hit
sectors from healthcare to autos. A breach at carmaker Jaguar
Land Rover halted production, while another caused Marks &
Spencer ( MAKSF ) losses in the hundreds of millions of pounds.
RTX called the incident a "cyber-related disruption" and
said it had impacted its MUSE software, which is used by several
airlines. RTX was not immediately available for comment on
Sunday.
Berlin Brandenburg Airport said on Sunday problems persisted
but that it was working with the company to resolve the issue. A
manual workaround is in place and there are currently no major
delays or cancellations, it added.
Brussels Airport said in an update to passengers on Sunday
that the cyberattack was having a "large impact on the flight
schedule", causing delays and cancellations of flights.
Heathrow said early on Sunday work was continuing to recover
from the check-in system outage. It added that "the vast
majority of flights have continued to operate".
An analysis by aviation data provider Cirium said delays at
Heathrow were "low", Berlin had "moderate" delays, while
Brussels had "significant" delays, but that they were
decreasing.