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EU agency confirms cyberattack caused airport disruptions
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Collins Aerospace working to restore systems at key
airports
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Berlin Marathon worsens delays; Brussels uses manual
check-ins
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background from paragraph 2)
BERLIN, Sept 22 (Reuters) -
Several of Europe's biggest airports still faced disruptions
on Monday after hackers knocked out automatic check-in systems
provided by Collins Aerospace, owned by RTX, affecting
dozens of flights and thousands of passengers since Friday.
The disruptions
were caused by a cyberattack, the EU's cybersecurity agency
confirmed on Monday, highlighting the growing risks of such
attacks to critical infrastructure and industries.
Law enforcement was involved to investigate, the agency
ENISA said in a statement, without providing details on where
the cyberattack originated from.
Governments and companies have been the targets of
cyberattacks in recent months, including luxury carmaker
Jaguar Land Rover
, which had to pause production as a result.
Collins said on Monday that it was working with the affected
airports, including Brussels and London Heathrow, Europe's
busiest airport, and was in the final stages of completing
updates to help restore full functionality.
Berlin airport
, which was facing higher passenger numbers than usual on
Monday due to the Berlin Marathon, still did not have its
check-in systems restored and reported delays of over an hour
for departures.
One passenger described the boarding process as akin to the
early decades of commercial air travel, with handwritten
boarding passes.
Brussels Airport was using iPads and laptops to check
passengers in online. Of roughly 550 departing and arriving
flights, 60 had to be cancelled on Monday, it said.
Dublin Airport
was experiencing "minimal impact" and had some manual
processes in place.
A survey of some 1,000 companies by German industry group
Bitkom found that ransomware - malicious software that locks up
data until the victim pays to have access restored - was the
most common form of cyberattack, with one in seven companies
having paid a ransom.