HONG KONG, April 26 (Reuters) - The content
recommendation algorithm that powers the online short video
platform TikTok has once again come under the spotlight after
the U.S. ordered its Chinese owner, ByteDance, to sell the app's
U.S. assets or face a nationwide ban.
Here is how it works and why it has attracted more
discussion than technology used by its rivals such as Meta's
Instagram, Google's YouTube and Snapchat
:
ALGORITHMS
The algorithms are deemed core to ByteDance's overall
operations, and ByteDance would rather shut down the app than
sell it, Reuters reported citing sources.
China made changes to its export laws in 2020 that give it
approval rights over any export of algorithms and source codes,
adding a layer of complexity to any effort to sell the app.
Academics and former company staff said that it is not just
the algorithms, but also how it works with the short video
format, that has made TikTok so successful globally.
IT'S THE APP TOO
Before the emergence of TikTok, many had believed that
technology connecting a user's social connections were the
secret sauce to a successful social media app, given the
popularity of Meta's Facebook and Instagram.
But TikTok showed that an algorithm, driven by the
understanding of a user's interest, could be more powerful.
Rather than building their algorithm on "social graph" like Meta
has, TikTok executives including CEO Shou Zi Chew have said that
their algorithm is based on "interest signals".
While rivals have similar interest-based algorithms, TikTok
is able to turbocharge the algorithm's effectiveness with the
short video format, said Catalina Goanta, an associate professor
at Utrecht University.
"Their recommender system is very common. But what really
distinguishes TikTok as an app is the design and the content,"
she said.
The short video format enables TikTok's algorithm to become
much more dynamic and even capable of even tracking changes in
users' preferences and interests across time, going as granular
as what a user may like during a certain period of time during
the day.
RAPID DATA COLLECTION
In addition, the short video format allows TikTok to learn
about user preferences at a much faster rate, said Jason Fung,
former head of TikTok's gaming unit.
"Because it's in bite size format, it is short video, you're
able to collect data about a user's preference a lot faster than
YouTube, where maybe the average video is just less than 10
minutes long," he said, "Imagine you're collecting data about a
user on average every 10 minutes versus every couple seconds."
And the positioning of TikTok as an app built for mobile
devices from the beginning also gave it an advantage over rival
platforms that had to adapt their interfaces from computer
screens.
TikTok's early entry into the short video market also gave
the company a big early-mover advantage. Instagram did not
launch Reels until 2020 while YouTube launched Shorts in 2021,
both of which lag TikTok in years of data and product
development experience.
ALLOWS EXPLORATION
TikTok also regularly recommends content that falls outside
of users' interest, which the company's management has
repeatedly said is essential to TikTok's user experience.
A study, which researchers from the U.S. and Germany
published last month, found TikTok's algorithm "exploits the
user interests in 30% to 50% of the recommendation videos" after
examining data from 347 TikTok users and five automated bots.
"This finding indicates that the TikTok algorithm opts to
recommend a large number of explore videos in an attempt to
either infer better the user interests or maximise user
retention by recommending many videos that are outside of the
user's (known) interests," the researchers wrote in the paper
named "TikTok and the Art of Personalization".
MOBILISES USERS INTO GROUPS
Ari Lightman, a professor at Carnegie Mellon University,
said that another effective tactic TikTok has employed is to
encourage its users to form groups publicly via hashtags.
By encouraging users to form public groups, TikTok can more
effectively learn about its users' behavior, interest, alignment
and ideology, he said.
If TikTok ends up getting banned in the U.S., Lightman
said that while the U.S. tech giants certainly have the
capability to replicate TikTok with their own products,
replicating the user culture enabled by TikTok might be the
bigger task.
CHINESE ADVANTAGE
TikTok's recommendation algorithm was also in large part
taken from its Chinese sister app Douyin which was released in
2016. Although ByteDance often stresses that TikTok and Douyin
are separate apps, one source with direct knowledge of the
matter said the two algorithms remain similar to this day.
In turn, Douyin's AI was supercharged by the company's
ability to leverage low labour costs in China that saw it hire
many content annotators to painstakingly tag all the content and
users on the platform.
"Around 2018 and 2019, Douyin worked on having tags on every
user. So they would tag every video clip manually. Then they
would tag their users based on the video that they have
watched," said Yikai Li, a manager at ad agency Nativex and a
former director at ByteDance. "Then they also applied this
tactic on TikTok."
While hiring annotators to tag data is now a common and an
important practice for AI companies, ByteDance was early in
adopting this strategy.
"It's a lot of work sorting out these tags. It's very
laborious," he said, "So Chinese companies have an advantage
here. You can afford a lot more people. The cost is cheaper than
it is for North American companies."