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Meta's Zuckerberg announces new speech policies
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LGBTQ+ community fear increased hate, drop in partnerships
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New standards could fall foul of global laws
By Adam Smith
LONDON, Jan 15 (Thomson Reuters Foundation) - Queer
creators fear Meta's decision to change its community standards
to allow more incendiary language against people of different
races and LGBTQ+ people could silence their voices, harm
livelihoods and damage their mental health.
The changes to Meta, which owns Facebook, Instagram and
Threads, were announced last week by CEO Mark Zuckerberg, with
critics saying the move was designed to appeal to
President-elect Donald Trump, who takes office next week.
"We've reached a point where it's just too many mistakes and
too much censorship. It's time to get back to our roots around
free expression," Zuckerberg said in a video released on Jan. 7.
Meta's new global rules allow "allegations of mental illness
or abnormality when based on gender or sexual orientation, given
political and religious discourse about transgenderism and
homosexuality and common non-serious usage of words like
'weird.'"
Meta now also permits "content arguing for gender-based
limitations of military, law enforcement, and teaching jobs. We
also allow the same content based on sexual orientation, when
the content is based on religious beliefs," according to the new
standards.
"Meta's new policies regarding hateful conduct give users
the green light to share hateful rhetoric against LGBTQ+ people,
plain and simple," Jonathan Ochart, CEO of Beverly Hills,
CA-based marketing firm The Postcard Agency, told Context/the
Thomson Reuters Foundation in an email.
"Meta is fanning the fire of hate-fuelled discourse with
serious repercussions."
Scott Seitz, CEO of SPI Marketing in Guilford, CT, said the
changes jeopardise the social safety net that helps sustain the
mental wellbeing of LGBTQ+ users.
"The consequences will be devastating: increased suicide
rates, hate crimes and pervasive discrimination against women
and diverse communities," he said.
MORE POSTS, LESS MODERATION
Some creators, however, see a possible upside to the
changes that could boost "political" content in the algorithm,
leading to more exposure for LGBTQ+ posts.
As a result, creators such as SK Smigiel, who is nonbinary
and posts about gender issues from Maryland, could see an
increase in reach.
"I'm already very used to a heavy flow of both positive and
negative engagement on my page. Knowing (the changes) will
likely increase the negative engagement is disheartening, but
not entirely discouraging," they wrote in an email.
"Any visibility on a trans+ creator's account can be a
positive thing in my opinion," they said. "I know that not
everyone feels this way though."
They are worried, however, about the effect on brand
partnership deals, and they plan to encourage users to support
them on other platforms, such as the donation site Patreon, to
make up any shortfall.
Jamie Love, founder of London-based social commerce and
influencer marketing agency Monumental Marketing, says that
brands could be deterred from partnering with creators under the
new rules.
"Simply put, brands will not want to invest in platforms
that can harm marginalised voices - it's not just about ethics,
it's good business," he said in an email.
Some influencer and marketing agencies in the U.S. and
across Europe, especially those focused on LGBTQ+
representation, have been advising creators to disable comments
on their posts.
"When our talent, especially the content creators that we
represent, get hate online, we always recommend that they simply
do not engage. That means deleting comments and messages,
reporting and blocking users," Cora Hamilton, head of
Berlin-based LGBTQ+ marketing agency Uns, wrote via email.
"It's a quick fix, but it doesn't mean that the creators
aren't impacted by the hateful things that are said to them."
The Postcard Agency, among others, is also advising creators
to diversify across social media sites, including by joining
BlueSky, Pinterest ( PINS ) and Substack, and to favour platforms they
control, like personal blogs.
Seitz said the biggest platforms for LGBTQ+ users, alongside
Instagram, were LinkedIn and TikTok.
"While migrating away may take time, it's crucial to start
working your followers over to alternative platforms ... where
many in the LGBTQ+ community have already begun to build a
presence," he said.
However, TikTok is also under threat in the U.S., where the
Supreme Court is expected to decide this week whether the
video-sharing app will be banned over national security concerns
unless Chinese parent ByteDance sells it.
Trump has said he would like to see TikTok remain in the U.S
and wants the court to delay the ruling to allow him to seek a
"political resolution."
FINDING WAYS TO 'SURVIVE AND THRIVE'
In the biggest overhaul of its approach to managing
political content on its services, Meta also said it will scrap
its U.S. fact-checking programme.
These changes could see it run up against legislation in
Europe, such as the Digital Services Act (DSA), under which it
could be fined up to 6% of its revenue for failing to remove
illegal content, such as hate speech.
Meta says it will continue to remove posts that break the
law, but Zuckerberg conceded in his video that changes to
content filters meant "we're going to catch less bad stuff."
Britain's Online Safety Act, meanwhile, requires platforms
moderate for content that is abusive, based on race, religion,
sex, sexual orientation, disability or gender reassignment.
However, it does not come into effect until March of this
year.
A representative of media regulator Ofcom, which oversees
the law, said it will be gathering information from various
companies in coming months on matters regarding their safety
processes.
"We've already been speaking to many tech firms - including
Meta - about what they do now and what they will need to do as
new duties in the UK come into force," the Ofcom representative
said.
Despite the changes to Meta, some LGBTQ+ creators say they
are determined to remain vocal online.
" have been resilient over centuries of hate and bigotry
and we find ways to survive and thrive," said Farhad Divecha,
head of London-based agency Outloud LGBT.
The agency will educate its partners on the risks of
operating in sensitive areas and the potential for backlash,
Divecha said.
"No matter what happens as a result of this, I'm standing
firmly in my authenticity as a trans+ educator and creator. I'm
not going anywhere," Smigiel said.
(Reporting by Adam Smith, @adamndsmith, Editing by Ellen
Wulfhorst. The Thomson Reuters Foundation is the charitable arm
of Thomson Reuters. Visit https://www.context.news)