10:19 AM EDT, 06/16/2025 (MT Newswires) -- FirstService ( FSV ) , up 1.4% on last look, on Monday announced the launch of its AI-powered Homeowner Digital Assistant (HODA) to deliver faster, better support to residents, boards, and councils. The launch follows a pilot where residents in 900 communities used the tool to get instant answers to their questions. With a 90% first-contact resolution rate, HODA sets the industry standard for resident responsiveness, the company said.

Residents can ask HODA about account balances, service requests, amenity bookings, community documents, and more. The assistant responds in any language and is available 24/7 to all communities managed by FirstService Residential.

"Our residents' experience in the communities where they live is often shaped by the seamless service they receive," said David Diestel, chief executive.. "As resident expectations rise, we're investing in people and technology to meet them. With HODA(r), we are empowering community managers to navigate increasing responsibility with ease, while aiming to deliver the responsive support residents expect and deserve. With this tool, we're harnessing AI and technology to raise the bar for what the future of community management should look like."

FirstService ( FSV ) shares were last seen up $3.24 to $243.24, on the Toronto Stock Exchange.

Price: 243.59, Change: +3.59, Percent Change: +1.50