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By Jessica DiNapoli
NEW YORK, April 8 (Reuters) - Americans relying on
government benefits to buy food and other essentials are
slashing spending, prompting food makers like Kraft-Heinz ( KHC )
and Conagra Brands ( CAG ) to overhaul their products
and strategies following years of price hikes.
Many of the biggest makers of packaged foods and drinks are
seeing their sales volumes fall, due partly to low-income
consumers -- typically making roughly less than $35,000 per year
-- cooking from scratch, using up leftovers or just buying less.
Roughly one-third of Black American households and 21% of
white American households fell into this category in 2022,
according to the latest available U.S. census data.
"We expect reduced SNAP [food stamp] benefits will be a
headwind," Dollar Tree ( DLTR ) CEO Richard Dreiling said during
a March 13 earnings call. Dreiling was referring to the U.S.
government's supplemental nutrition assistance program (SNAP),
which provides benefits to low-income families to help them
afford groceries.
At Circle K convenience stores, sales from people using food
stamps were down 40% from last year.
"We can look geographically and see that where we've got
lower-income consumers, our results are worse," Brian Hannasch,
CEO of Alimentation Couche-Tard ( ANCTF ), which operates Circle
K, said during a March 21 earnings call.
To appeal to Americans who can no longer afford fast food,
Conagra in late May will introduce new Banquet chicken patties,
priced at $6.99 for six, a company spokesman said. Chicken
sandwiches are top picks at fast-food chains.
Sherry Frey, NielsenIQ vice president of wellness, said that
low-income consumers eat less produce and fresh meat than
wealthier shoppers.
"For sure SNAP and WIC shoppers are looking for value," Frey
said, referring to government food benefits for women, infants
and children (WIC). "Unfortunately so many SNAP and WIC shoppers
are food insecure and they're subsidizing at food banks as
well."
People struggling to make ends meet are buying "whatever is
on the shelf that you can stretch longer and further to feed the
many mouths that might be sitting around the table," said Carlos
Rodriguez, chief policy and operations officer at City Harvest,
which distributes fresh food in New York City.
They are "forgoing items you normally want, which is fresh
nutritious food," Rodriguez said.
Consumer companies' new emphasis on value and discounts is a
reversal from their strategy during the pandemic and immediately
after, when they focused on premium products, touting new
flavors and options in an effort to justify climbing prices.
Now food companies must "make sure they are attracting the
value buyer back into the fold," said Duleep Rodrigo, U.S.
consumer and retail sector leader at KPMG. "They can't get
volume without this key segment."
Some shoppers are ditching low-calorie snacks like popcorn
for more filling ones, executives have said. Hershey
rolled out bigger bags of Skinny Pop, which are cheaper per
ounce than smaller sizes. PepsiCo ( PEP ) has new campaigns in
the works to promote its competing Smartfood brand, a
spokesperson said.
A spokesperson for Coca-Cola said the soft drinks
maker has been increasing the number of weeks that retailers are
promoting 1.25 liter sodas as part of a value bundle targeted to
appeal to price-conscious and lower-income consumers.
Nissin Foods, whose products like Cup Noodles sell for under
$1, saw unit sales decline last year in its category, Brian
Huff, CEO of the U.S. division of the Japanese company, said in
a March 18 interview.
The company is investing in buy-one-get-one-free deals at
Florida-based Publix, for example, and other promotions to
encourage so-called pantry loading, Huff said.
Kraft macaroni and cheese maker Kraft Heinz ( KHC ), cereal company
WK Kellogg and Kellanova ( K ), which sells Pringles
chips, are among the food companies ratcheting up discounts
after a years-long hiatus during the pandemic, investment bank
Jefferies said in an April 3 research note.
Conagra's approach to discounts is to make them more
frequent instead of deep, CEO Sean Connolly said in an interview
April 4.
"We might invest to get below a key price threshold,"
Connolly said, such as discounting an item regularly priced at
$3.25 to $2.99. It's "a shallow discount but something to make
it provocative and make it therefore more effective."
Charsetta Reed, 61, of Chicago, is seeking more bargains and
increasingly shopping at Dollar Tree ( DLTR ) for groceries like
Hershey's candies, Pampa canned mackerel and sardines and jars
of relish, jalapeno peppers and pickles.
"These are items that I use often, so they need to be
replaced," Reed said. "I can't afford to go keep buying $3-$4
jars of food."
PROTEINS AND PEANUT BUTTER
Executives said the financial stress low-income consumers
are facing is showing up in what they are buying: proteins and
more filling corn-based snacks.
"We have a large canned-meat portfolio," said Bob Nolan,
Conagra senior vice president of demand science. "It's on fire."
Conagra manufactures Armour Star Vienna sausages, which are sold
for $1 for a 4.6 oz tin in Walgreens stores, for example.
Nolan said sales of Conagra's corn-based snack Andy Capp's
have "been up 20-30%." And sunflower seed snacks like David
Seeds, which "last you a whole baseball game," are "doing
spectacular," he said.
J.M. Smucker is continuing to see an uptick in sales
of its Jif peanut butter, according to CFO Tucker Marshall,
which he said "provides a very cost-effective form of a
protein," Marshall said.