BUENOS AIRES/MEXICO CITY, Sept 30 (Reuters) - When
Wagner Dias and his wife Mariana needed a loan to grow their
children's clothes business, the Brazilian entrepreneurs turned
to Argentina's MercadoLibre Inc ( MELI ), the online platform
they use to sell their products.
MercadoLibre ( MELI ), which is making a push into an increasingly
crowded regional fintech and credit market, already had the data
it needed to green-light the loan. The Amazon.com ( AMZN ) of Latin
America has used innovations like that to cement its status as
the region's most valuable firm with a market capitalization
exceeding $100 billion.
"Because they had access to all my app history as a seller
and buyer, there was no red tape. The money was deposited
instantly," said Dias, who borrowed in total some $30,000 to
build the couple's business in Sao Paulo.
"I can ask for credit with one click," said Dias, explaining
that the first $11,000 tranche of the loan had boosted sales by
40% within six months.
MercadoLibre ( MELI ), which has overtaken Brazilian state energy
giant Petrobras this year as Latin America's most valuable
company, is finding new ways to serve Dias and others in its
online "ecosystem" to lock in shoppers and sellers. Its new
offerings, ranging from credit to movies, have helped fuel its
rapid expansion.
The company is growing digital advertising revenues toward
$1 billion this year with tie-ups for content with firms like
Disney ( DIS ). It has added distribution centers to support sellers,
and is using artificial intelligence to boost its loan business
and streamline administrative costs.
"We believe that we have a tremendous competitive advantage
in the fact that we have an ecosystem," the firm's CEO Marcos
Galperin told Reuters in an interview in Buenos Aires, adding
that the financing and commerce business spurred each other.
"When you have more financing, e-commerce grows. And vice
versa."
MercadoLibre ( MELI ) is the dominant e-commerce player in Latin
America, weathering aggressive pushes by Amazon ( AMZN ) and
others. But on fintech it still lags behind pure digital finance
rivals such as Brazil's Nubank or Argentina's Uala. It wants to
replicate the crossover success of Chinese online marketplace
Alibaba ( BABA ), whose Alipay wallet is among the top players in the
world's second largest economy.
Galperin said growth of the fintech business was strong
considering the tough regional competition. Fintech revenues
increased nearly a third over the last year, second quarter data
showed, though it declined slightly as a percentage of overall
sales. Its credit unit grew at a faster rate, near 50%.
Galperin said MercadoLibre ( MELI ) wanted to be a major option for
Latin Americans as they rapidly shift away from cash as the
traditional form of payment and savings.
"Basically the idea is to give each user a private banker of
their own," he said. He downplayed concerns some analysts have
expressed about non-performing loans, saying the plethora of
data the firm had on its users reduced that risk.
"We use artificial intelligence, we use machine learning, we
have a lot of information between MercadoLibre ( MELI ) and Mercado Pago
that we can use... We have so much information on these people
that we feel very comfortable providing them loans."
BUYING NEW SHOES, WHAT ABOUT A LOAN?
Investors are bullish on the company's outlook. The stock is
currently at $2,100, and in September, Morgan Stanley hiked its
target price on the shares to $2,500 from $2,175. Also in
September, JPMorgan ( JPM ) signed a $250 million financing deal
to expand MercadoLibre's ( MELI ) fintech business in Mexico.
Growing use of smartphones in Latin America is opening
up online saving and spending options to millions in a region
where around a quarter of the population has little or no access
to bank accounts or relies solely on cash.
"We're really just scratching the surface of all that we can
do," said Galperin, explaining that e-commerce and digital
payment use was far higher in Asia, Europe and North America. He
was targeting tripling active users to 300 million.
But MercadoLibre ( MELI ) faces strong competition from regional
fintech rivals like Nubank or Uala, which secured a banking
license last year in Mexico and is also using AI to aid credit
scoring systems, a company spokesperson said.
"It's still smaller than large competitors, but it has been
calling attention in the space," said Maria Clara Infantozzi at
Itau bank in Sao Paulo.
Argentine confectionary business owner Silvina Riveros was
growing tired of traditional banks but opted to get a loan from
Uala to buy appliances "mainly due to the cheaper commissions
for the service and the speed of crediting money into your
account," she said.
"I've given up on high street banks, there's too much
paperwork and bureaucracy."
MercadoLibre's ( MELI ) potential ace card, however, remains its mix
of commerce and finance. The firm is boosting areas like food,
apparel, beauty and electronics, and has opened more warehousing
and distribution centers to speed up delivery.
It is also experimenting with an electric delivery fleet and
drones to get goods to hard-to-reach consumers in isolated areas
of Brazil. While drone technology remained niche, Galperin said
"those geographies happen quite a bit in Latin America."
Meanwhile, millions of customers like 24-year-old Irlanda
Zermeno from Mexico City, are taking out smaller loans from the
platform to help them buy more products at check out.
Zermeno told Reuters she was shopping on the MercadoLibre ( MELI )
app for a pair of new shoes, when a message popped up offering
her credit to make the purchase in installments.
"I didn't look for (a credit line), they suddenly just asked
me: do you want one?" said Zermeno, who works in public
relations. "Ever since then I use it frequently. If you pay back
on time, the credit amount you can take goes up."